Word, Microsoft Office, Microsoft 365, Office 365, Office 365 Backup, Office 365 Cloud Backup, Cloud Backup, Microsoft Backup, Microsoft Office 365 Cloud Backup, SaaS Cloud Backup, SaaS Backup, Storagepipe, Veeam, Veeam Cloud Connect, Cloud Connect

SaaS applications such as Office 365 are part of what is allowing the global shift towards remote working. Having everything in the cloud means that employees enjoy much greater flexibility about where and when they work, and organizations can reduce their real estate footprint. However, using cloud-based services does not mean that IT can forget about data backup and disaster recovery. While there are lots of good reasons to enable remote work in your organization, cloud services don’t end the need for complete data protection, wherever your employees are located.

Microsoft Office has long been the preferred communications, collaboration and productivity application suite for organizations. So, when Microsoft shifted Office to the cloud with Office 365, it was a strong signal to organizations that SaaS was here to stay. All of which was good news to IT departments that are weary of the time and money spent on supporting the old on-premises model.

Now, with automatic updates, employees always have the latest version of the software and can collaborate seamlessly on documents. When integrated with Microsoft’s other powerful cloud platforms like Exchange, SharePoint, OneDrive and Teams, any size organization can have the full benefit of this powerful platform for communicating, sharing, and creating information to help drive their business.

Whether employees are working in the office, remotely or while on the move, they can utilize the Microsoft SaaS suite of applications thanks to support for operating systems ranging from Windows to Mac OS and Linux, including IOS and Android tablets and other mobile devices. With all of their data in the cloud, employees can move from device to device with complete confidence that the latest version of their documents and files are available to work on from anywhere, via any device.

As easy as this all sounds, there are still a bunch of requirements and policies that IT departments need to consider when implementing remote workers and Office 365.

BYOD Security Policies

Employees love the freedom that Office 365 gives them to use their own devices. While it may still be best practice for employees to use only business-supplied equipment, for many organizations, BYOD is here to stay. Thus, it is important to set up the right policies for remote workers. For instance, not sharing work devices with family members or, if that’s not possible, ensuring a separate password-protected account for the remote worker on the family machine.

 

Collaboration and Communication Policies

If the remote employee is using equipment provided by the business, the policy should be to disallow any sharing or personal computer use on the office-supplied laptop — or, at the very least, personal email and social media communications must have a separate account on the device. Email best practices are the same for all employees, and they should be well trained to spot phishing attacks. Documents of importance to the organization should be worked on in SharePoint with proper version control and access controls implemented.

 

Configuration and Remote Access

Remote updating of laptop configurations is not so different for remote and office workers if remote desktop software is installed. OS updates have to be scheduled with the employee but are easily managed with an internet-facing WSUS server. Management of Office 365 licenses is also similar. Don’t forget that with more workers accessing internal servers remotely, you have to have enough certificates on hand to support NSA multi-factor authentication for those times when remote working volume spikes.

 

Office 365 Cloud Backup and Disaster Recovery

Finally, the need for regular data backup and disaster recovery planning does not go away just because the data is in Microsoft’s cloud. It is true that with cloud services, hard drive failures and lost laptops do not pose the same level of concern regarding data loss as they once did. But these are by no means the only ways to lose precious data.

The most common cause of data loss is user errors. Unfortunately, businesses often learn the hard way that many SaaS applications, including Office 365, lack comprehensive support to remedy these issues. In fact, many SaaS providers specifically exclude covering user error issues in their terms and conditions. Users can overwrite files by mistake, accounts get deleted, folders disappear, and malicious emails are opened. In addition to the applications themselves, you need to have a comprehensive data backup and disaster recovery policy, and workstation backup services that allow you to recover to previous versions of a file, folder, or even an account.

There are other serious considerations around archiving and searching records. If you delete a user license when an employee leaves, Microsoft Office 365 will only keep a backup of an employee’s email, contacts and calendar for 30 days. OneDrive files are kept for longer, but not forever. Thus, when employees leave the organization, it is critical to have a full backup of their files and protection of historical email in case you need them later to maintain continuity with suppliers or customers. You may also need those long-term backups and archives because of legal actions and compliance with audit regulations such as GDPR, PIPEDA, and HIPPA, which require businesses to maintain intact records for multiple years.

On the disaster recovery front, remote worker’s devices are more vulnerable to loss, damage and theft because of the public nature of the places they may work and their frequent mobility. They are just as exposed as any other part of the business to ransomware attacks, which are on the rise. Office 365 and other Microsoft services are often a primary target of such attacks.

Thus, it is crucial to maintain endpoint security for remote devices, managing the remote user’s anti-virus and spam protection. Given the vulnerabilities associated with Wi-Fi, especially public Wi-Fi services, employees should use a VPN to access the enterprise intranet, as well as for connections to cloud-based applications like Office 365. Despite the higher risks that are associated with remote work, a comprehensive offsite or cloud data backup service is your ultimate backstop should they experience difficulties.

The need for these precautions shouldn’t outweigh the advantages of remote work, and there are ways to avoid the extra overhead associated with managing your remote workforce. Look for a partner who can help you get the most out of the Microsoft productivity platform with cloud-based data backup and disaster recovery, as well as management of Office 365 licenses, user account management, end-point security, training and set-up assistance.

Storagepipe to the Rescue

Your Backup and Disaster Recovery Heroes

Storagepipe is a trusted global provider of comprehensive cloud, data protection and security services.

Since 2001, Storagepipe has provided these robust and secure managed cloud and disaster recovery solutions from a scalable multi-tenant infrastructure, supported by our first-class in-house technical team. Storagepipe delivers highly flexible and responsive solutions with outstanding value and service, using state-of-the-art technology to offer ultimate protection and peace of mind.

We are driven to be your trusted partner and to ensure that we deliver a Storagepipe Experience that meets your business requirements with the reliability, scalability and support that your business demands.

Contact us today to discover your options around Office 365 Cloud to Cloud Backup services, and about other Storagepipe services that can help you to meet your operational demands while protecting and recovering your most valuable asset – your data.

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Working remotely, whether from home, the local coffee shop or a co-working space is a big trend. As a result, many enterprises are converting their office spaces and even getting rid of providing a fixed desk per employee. Having this kind of workspace flexibility and freedom in how to structure their workday is a priority for many modern workers, especially for Millennials and Gen Z. This shift in strategy may be critical for attracting and retaining talent into the future.

In the past, it was often only the largest enterprises that could afford to put the systems in place to make flex-time, work from home options, or entirely remote workforces possible. For many small to medium enterprises, the logistics associated with remote access servers, VPNs, token systems for authentication, backing up home workers’ data, and implementing disaster recovery simply made remote working too costly. This has all changed in the cloud era, which is now allowing enterprises of almost any size to cost-effectively support part-time or full-time remote workers with the right resources.

For IT managers needing to set up cloud services for remote workers, there are a number of things to consider. These include services for hosting, security, backups and disaster recovery. Additionally, there are HR policies that need to change, extended employee training, new equipment and software licenses, and configuration of network access and permissions for these more mobile employees.

On the hosting front, the cloud solves one of the biggest issues — scaling. As employees become more mobile and move in and out of the office, the need for remote access infrastructure can become quite unpredictable. For instance, if a snowstorm closes schools, most of your staff may suddenly want to work from home. Fortunately, the cloud’s ability to scale on demand means that you can accommodate them.

Managed Cloud Services are based on multi-tenant virtual machines running environments such as VMWare, Hyper-V, and Nutanix. Because virtual machines can be spun up at a moment’s notice, you should have on-demand access to these resources with no practical limits. They are perfect environments for supporting business operations that are unpredictable such as remote work.

You may also want the option to use cloud infrastructure for more sensitive and predictable operations. The option may also be available to co-locate some of your own compute and storage hardware in the same facility alongside cloud infrastructure to create a hybrid cloud setup for added flexibility and security. Ideally, the two services can be bundled together in a single cost-effective offer.

On the most basic level, you will need your cloud supplier to provide the networking and data infrastructure to support remote workers. This includes remote access servers, data storage and operating software. This is known as Infrastructure as a Service (IaaS). Your remote workers will need fully redundant private networking with direct, secure connectivity including VPNs and firewalls. If your operations are widely distributed, the cloud provider should be able to offer you multiple certified datacenter options along with clear service level agreements (SLAs).

One of the most challenging aspects of working from home is ensuring that data backups are running regularly and are error-free. Unlike the in-office desktop PC, home PCs and laptops are not connected to the LAN 24/7; this can make running and managing backups difficult. Fortunately, cloud-based backup services are always connected to the user’s machine. Thus, it is possible to run continuous or scheduled backups of the contents of the remote machine throughout the day. A good backup service should also offer an internal backup system for the machine as well.

SaaS applications, like Salesforce, Microsoft 365 or G Suite help to ensure that remote workers are keeping their data in the cloud, but these SaaS services also need to be included in the backup service landscape. Most SaaS providers do backup their servers, but these backups are often limited in scope and have few recovery points to restore from. Many SaaS providers won’t take responsibility for partially or fully restoring your data, especially in the common scenario where user error has caused a failure, corruption, or breach.

Without strict enforcement and training, many end users tend to save their files on their PCs in local folders like “My Documents” rather than on company servers. These machines are often turned off during normal backup windows which complicates data protection. To prevent data loss, IT managers should search for a workstation backup solution that offers resume and cache functionalities, along with the ability to back up locally saved workstation data.

With remote work, risks around email phishing and other security concerns increase. Thus, it is critical to have continuous backups of user data so that it is possible to restore previous versions of files and rollback user error or outside threats such as ransomware or crypto-type attacks.

Finally, it is critical to have a disaster recovery service (DRaaS). There are, after all, worse things than snow days. Flooding, fire, disgruntled employees and outside cyberattacks can shut down your business, sometimes costing you days and weeks to recover. As businesses and organizations pursue their digital transformation, the stakes are only mounting.

Remote workers and their data have to be included in the recovery plan. The disaster may be something that occurs in their home or co-working space and yet not affect any of your offices. To complicate matters, if you have a BYOD policy, they may be working off of their own machines. You will have to quickly replace non-standard laptops, tablets or other devices and restore their data.

DRaaS providers can not only protect your data assets; they can also provide an entire disaster recovery service. Your IT department will obviously want to take the lead on recovery efforts, but they probably won’t have a lot of experience doing it and might also be feeling the pressure.

A DRaaS provider should be able to help. After all, it is their day-to-day business to help businesses and organizations of all kinds and sizes to recover from these kinds of events. They should consult with you beforehand to put a disaster recovery process in place, and they can help save you many hours and days by guiding the IT team in the right direction when you need to recover.

Working remotely is becoming increasingly popular and for younger generations of workers, it is often viewed as essential. The good news is that supporting these new, more flexible work patterns is much easier and cost-effective with the cloud and managed services. This is not only making the workplace more flexible and attractive, it also enables you to on-board workers faster, accommodate partners and suppliers that are collaborating with you and, generally, make your business or organization more agile — as well as safe and secure.

Storagepipe to the Rescue

Your Backup and Disaster Recovery Heroes

Storagepipe is a trusted global provider of comprehensive cloud, data protection and security services.

Since 2001, Storagepipe has provided these robust and secure managed cloud and disaster recovery solutions from a scalable multi-tenant infrastructure, supported by our first-class in-house technical team. Storagepipe delivers highly flexible and responsive solutions with outstanding value and service, using state-of-the-art technology to offer ultimate protection and peace of mind.

We are driven to be your trusted partner and to ensure that we deliver a Storagepipe Experience that meets your business requirements with the reliability, scalability and support that your business demands.

Contact us today to learn more about how Storagepipe can help you to meet your operational demands while protecting and recovering your most valuable asset – your data.

RTO, Recovery Time Objective, RPO, Recovery Point Objective, Disaster Recovery, DR, DR Plan, DR Planning, Disaster Recovery Plan, Disaster Recovery Planning, Data, Data Disaster, Cloud Backup, Backup, Cloud to Cloud, Cloud to Cloud Backup

All businesses need to understand what RTO (otherwise known as a Recovery Time Objective) is and how it applies to their operations, so that they can accurately assess their requirements and select the appropriate solutions, staffing and policies used in their backup and disaster recovery planning.

RTO Basics

Following a data disaster, a Recovery Time Objective (RTO) states the maximum acceptable length of time that you have to recover your IT infrastructure and services and restore normal business operations.

Determining your RTO is an exercise that encourages your business to fully evaluate and appreciate the impact of downtime and determine a set of priorities between IT and executive leadership. IT teams can then use the RTO to select and gain approval for the most cost effective, rapid and comprehensive disaster recovery solution that meets their business needs.

The RTO is determined by evaluating the monetary value of downtime to your business, which includes disrupted services and transactions, customer and partner attrition, additional IT and customer service staffing costs, and potentially hardware replacement expenses. Another factor may include legal costs to address liabilities such as data regulation infractions or customer claims. Keep in mind that downtime costs per hour tend to escalate over time as issues cascade and cause further indirect impacts.

Once the downtime value is determined, businesses next need to grade the criticality of their applications, systems, and data and identify any related inter-dependencies. This will help to prioritize what to restore first (and subsequently), and identify the length of time required to get the business back online.

 

RTO Key Considerations:

  • Determine maximum acceptable monetary loss from downtime
  • Determine downtime hourly monetary loss value
  • Divide acceptable monetary loss by the hourly monetary loss for the RTO
  • Determine hours needed to restore apps, systems, and data
  • Compare the RTO to the current recovery time
    • If RTO > current recovery time, your RTO is achievable
    • If RTO < current recovery time, your RTO is not achievable

Meeting Your RTO Example:

If your backup and recovery capabilities are able to restore your systems and data within your RTO timeframe, your business will be able to mitigate risks around data disasters.

  • $50,000 maximum acceptable loss
  • $10,000 per hour losses
  • $50,000 / $10,000 per hour = RTO is 5 hours for a maximum financial loss of $50,000
  • Current recovery time is evaluated at 4 hours with high availability failover services
  • The current recovery time of 4 hours is under the Recovery Time Objective of 5 hours and is therefore achievable; the business should avoid major losses from data disasters

Failing to Meet Your RTO Example:

If your current services and solutions are unable to recover and restore your data quickly enough to meet your RTO, the business stands to suffer unacceptable damage and consequences.

  • $50,000 maximum acceptable loss
  • $10,000 per hour losses
  • $50,000 / $10,000 per hour = RTO is 5 hours for a maximum financial loss of $50,000
  • Current recovery time is evaluated at 24 hours
  • The current recovery time of 24 hours is more than the Recovery Time Objective of 5 hours and is therefore not being met; the business continuity is at high risk

Other Considerations

While the monetary calculation can give you a good metric to base your RTO, it’s also important to consider the “soft” factors of what downtime can mean to your business.

How will customers react and how will you be perceived? Will your competitors use this as an opportunity to steal business? Will customers go elsewhere, and you not only lose an immediate sale but the lifetime value of a customer? Are you going to be answering questions on social media about this downtime?

Some of these factors may be quantifiable in your assessment, while others may need to be considered in a broader context of reputational and other risks.

What About Backup Timing?

The Recovery Point Objective (RPO) is a measurement of the business’s maximum acceptable data loss (i.e. 15 minutes worth of data) as expressed by a correlating target backup interval (i.e. backups running every 15 minutes).

You should also establish your RPO and apply the same criticality, interdependency, and prioritization as you do with your RTO. RPO helps you decide what to backup and when, to ensure that you are capturing the right data at the right frequency to support a successful recovery. Read more about RPOs here.

RTO Services and Solutions

There are a range of services and solutions that support different RTOs. The chosen RTO can affect the price, configuration, and IT resources required. Working with a flexible, customer-centric backup and disaster recovery service provider can help you to determine the most cost-effective and responsive solution for your business.

 

Backup as a Service (BaaS)

Backup as a Service (BaaS) offers fully configurable online backup and recovery processes, supported by Storagepipe’s 24/7 support services. These services are scaled for your organization, so that you get the control you need with the support that you want.

Backups can be performed automatically according to flexible backup schedules, allowing for businesses of all sizes and needs to meet their specific RPOs. Communication is initiated by your systems, and your information is encrypted using AES (Advanced Encryption Standard), before being pushed via a secure SSL/TLS connection to Storagepipe’s datacenters. All of the backups are also incremental, and only move new or changed data.

Storagepipe’s Network Operating Centre (NOC) proactively monitors the data centers, operations and customer data transfers to ensure optimal backup and recovery with BaaS services to support your Recovery Time Objectives (RTO).

For environment failover and replication services, see our Disaster Recovery as a Service offerings.

 

Disaster Recovery as a Service (DRaaS)

Disaster Recovery as a Service (DRaaS) enables your company to replicate data and deploy a Disaster Recovery (DR) environment without needing to construct a second physical data center.

DRaaS extends recovery capabilities to allow for full recovery directly into cloud infrastructure in just minutes, giving your organization the Recovery Time Objective (RTO) that you need for true business continuity.

DRaaS replication ensures that your production site and DR site are in sync, allowing you to meet demanding Recovery Point Objectives (RPOs). Learn more about RPOs here.

The Storagepipe DRaaS solution offers both Warm Site Failover, and Hot Site High Availability Replication and Full Failover. These Storagepipe services enable businesses to achieve RTOs that range from seconds to 48 hours from the time of a declared data disaster. Speak to our disaster recovery experts to find the right services to meet your RTO.

Storagepipe to the Rescue

Your Backup and Disaster Recovery Heroes

Storagepipe is a trusted global provider of comprehensive cloud, data protection and security services.

Since 2001, Storagepipe has provided these robust and secure managed cloud and disaster recovery solutions from a scalable multi-tenant infrastructure, supported by our first-class in-house technical team. Storagepipe delivers highly flexible and responsive solutions with outstanding value and service, using state-of-the-art technology to offer ultimate protection and peace of mind.

We are driven to be your trusted partner and to ensure that we deliver a Storagepipe Experience that meets your business requirements with the reliability, scalability and support that your business demands.

Contact us today to learn more about how Storagepipe can help you to meet your operational demands while protecting and recovering your most valuable asset – your data.

Get Your Free IT Disaster Recovery Planning Template

In our digital world, disasters that affect our data and applications are a given. Whether it’s a deleted file, a ransomware attack, or a large-scale natural disaster, there are constant threats to IT infrastructure and the businesses that depends on them. But you can minimize the impact of an outage by making a disaster recovery plan and business continuity plan.

Download our free IT Disaster Recovery Plan Template to minimize negative impacts to company operations, people, and assets. Download now!

DR Plan, disaster recovery plan, disaster recovery planning, RPO, RTO, recovery point objective, recovery time objective, backup, cloud backup, disaster recovery, DR, data protection

All businesses need to understand what an RPO is (otherwise known as a Recovery Point Objective) and how it applies to their operations, so that they can accurately assess their requirements and select the appropriate solutions, staffing and policies used in their backup and disaster recovery planning.

RPO Basics

A Recovery Point Objective (RPO) is a metric used to determine how often data backups should run, and to evaluate what services and solutions match your business needs. The RPO is determined by understanding how much data loss your business can tolerate.

Some businesses and organizations may have mandated RPOs due to data privacy and compliance requirements, such as the financial and legal industries.

Why is this important? Data is dynamic and constantly changing over time, while backups only capture data at a specific point in time. The length of time between each scheduled backup is known as the backup interval. The wider the interval, the higher the likelihood that your data will change during that time, and the more risk you take as that data remains without a backup until the next backup. In the event of a data disaster, a higher backup frequency enables more recovery points to restore from and shrinks the interval between backups so that data has a better chance of being captured.  Your RPO defines the maximum allowable amount of lost data measured in time from a failure occurrence to the last valid backup.

Meeting Your RPO

For example, an e-commerce business may conduct around the clock online transactions. They evaluate their systems and business model and determine that losing more than 15 minutes worth of data would be extremely detrimental to their operations, customer service, revenue, and reputation. They decide that their RPO and backup interval should never exceed 15 minutes. They then choose a solution that is capable of running a backup schedule at 15 minute intervals, such as at every quarter hour on the hour (0:00, 0:15, 0:30, and 0:45).

If a failure occurs, with successful backups every 15 minutes, they would always be able to recover without major threat to their business continuity. Here are two examples on how it would play out:

  • If they experienced a system failure at 0:03, they’d only lose 3 minutes worth of data.
  • If failure occurred at 0:52, they’d lose 7 minutes of data.
  • For both scenarios, since the time between the last backup before failure and the data disruption are well below the 15 minute RPO (3 and 7 minutes respectively), both losses are survivable for the business.

Failing to Meet Your RPO

Conversely, if a business can only withstand an hour’s worth of data loss, yet has backups running every two hours, that business is not meeting their RPO and is at risk of losing critical data. The risk escalates the further in time the failure occurs from the last backup.

For example, if they run their backups every odd hour on the hour (1:00; 3:00; 5:00, et cetera):

  • A failure at 1:40 is less damaging than one that occurs at 4:55.
  • The first incurs 40 minutes of data loss, which is acceptable according to their RPO of 1 hour.
  • The second incident incurs 1 hour 55 minutes of data loss, which definitely does not meet their RPO and may seriously damage their business.

For this business, without the appropriate 1 hour backup interval, meeting their RPO of 1 hour is a game of chance and does not meet their business needs. If a data disaster occurs such as a ransomware attack, user error, or natural disaster, they stand to suffer damage and potentially opening themselves up to liability, loss of business, and compliance risk.

RPO Services and Solutions

There are a range of services and solutions that enable backup intervals that support different RPOs. The chosen RPO can affect the price, configuration, and IT resources required. Working with a flexible, customer-centric backup and disaster recovery service provider can help you to determine the most cost-effective and responsive solution for your business.

 

Backup as a Service (BaaS)

Backup as a Service (BaaS) offers fully configurable online backup and recovery processes, supported by Storagepipe’s 24/7 support services. These services are scaled for your organization, so that you get the control you need with the support that you want.

Backups can be performed automatically according to flexible backup schedules, allowing for businesses of all sizes and needs to meet their specific RPOs. Communication is initiated by your systems, and your information is encrypted using AES (Advanced Encryption Standard), before being pushed via a secure SSL/TLS connection to Storagepipe’s datacenters. All of the backups are also incremental, and only move new or changed data.

Storagepipe’s Network Operating Centre (NOC) proactively monitors the data centers, operations and customer data transfers to ensure optimal backup and recovery.

 

Disaster Recovery as a Service (DRaaS)

Disaster Recovery as a Service (DRaaS) enables your company to replicate data and deploy a Disaster Recovery (DR) environment without needing to construct a second physical data center. DRaaS replication ensures that your production site and DR site are in sync, allowing you to meet demanding Recovery Point Objectives (RPOs).

 

What About Restoring Backups?

BaaS allows both local and cloud restores from your backups based on your RPOs and the stored backup snapshots.  DRaaS extends recovery capabilities to allow for full recovery directly into cloud infrastructure in just minutes, giving your organization the Recovery Time Objective (RTO) that you need for true business continuity.

Storagepipe to the Rescue

Your Backup and Disaster Recovery Heroes

Storagepipe is a trusted global provider of comprehensive cloud, data protection and security services.

Since 2001, Storagepipe has provided these robust and secure managed cloud and disaster recovery solutions from a scalable multi-tenant infrastructure, supported by our first-class in-house technical team. Storagepipe delivers highly flexible and responsive solutions with outstanding value and service, using state-of-the-art technology to offer ultimate protection and peace of mind.

We are driven to be your trusted partner and to ensure that we deliver a Storagepipe Experience that meets your business requirements with the reliability, scalability and support that your business demands.
Contact us today to learn more about how Storagepipe can help you to meet your operational demands while protecting and recovering your most valuable asset – your data.

Get Your Free IT Disaster Recovery Planning Template

In our digital world, disasters that affect our data and applications are a given. Whether it’s a deleted file, a ransomware attack, or a large-scale natural disaster, there are constant threats to IT infrastructure and the businesses that depends on them. But you can minimize the impact of an outage by making a disaster recovery plan and business continuity plan.

Download our free IT Disaster Recovery Plan Template to minimize negative impacts to company operations, people, and assets. Download now!

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Hurricanes, flooding, and other extreme weather events along with increased cyber-attacks have put the need for data backup and recovery systems into the spotlight. Cloud computing and better connectivity have made advanced disaster recovery systems more accessible for businesses. In the hunt for the best DRaaS solutions, organizations must ensure that they clearly understand what to expect from the service model, and what to look for in vendors.

What is DRaaS?

Disaster Recovery as a Service (DRaaS) is a fully managed IT Disaster Recovery Service. It typically applies to servers, rather than desktops. If your servers have failed whether by a hardware failure, a software update that doesn’t work properly, a power outage, or a ransomware attack, then your DRaaS provider will get you back up and running in a DR site.

In most DRaaS cases, IT departments oversee the restoration process, but a third-party provider guides the way with their experience. Depending on the service level purchased, businesses may be able to recover IT systems in minutes, hours or days following a failure. The service should also include regular testing of your Disaster Recovery solution to ensure that it is all working properly, and meets compliance and regulatory requirements.

The Benefits of DRaaS

DRaaS solutions have many benefits. Human error is a large cause of IT downtime. It’s very easy for IT departments and system end users like employees and partners to make honest mistakes; we’re all human after all. But sometimes there are also intentional, internal threats to businesses that can be harder to manage. An unbiased, independent provider is often best to ensure that failures don’t end up as total data loss, and that the cause of the disruption is accurately assessed and identified.

In addition to internal threats, recoveries are very stressful and difficult scenarios unless you are experienced and well-rehearsed. It is quite common for the pressure to become overwhelming, or for the recovery process to become a difficult and drawn out affair as unexpected issues mount, all the while the business revenue suffers. It’s important to have someone on your team who has the experience of many IT recoveries and isn’t distracted by internal pressures or other tasks. Your recoveries will be more consistent and faster, resulting in less downtime and less damage to your business.

Learn more about DRaaS Appliances.

Choosing the Right DRaaS Provider

Implementing an effective DRaaS solution is not a simple matter. Your provider will act as your trusted partner, ensuring not just that you have the most appropriate DR solution, but also that this solution is managed, maintained, monitored, adapted and scaled properly for years to come.

There are a few key points that you need to consider when choosing a DRaaS provider:

  • Location
  • Performance
  • Testing
  • Specialized Experience
  • Pricing
  • Breadth Of Capabilities
  • Levels of Service

Read more about choosing the right DRaaS provider.

Storagepipe to the Rescue

Your Backup and Disaster Recovery Heroes

Threats to business continuity continue to evolve. From ransomware to employee error to natural disaster, a variety of events can cause outages, and the costs of downtime can be high, even for short incidents. It’s up to IT organizations to be prepared. But how do businesses choose the best disaster recovery strategy while also making the most of limited budgets and resources?

Storagepipe offers DRaaS and business continuity solutions for businesses of all sizes.

Contact us today for your customized solution.

Get Your Free IT Disaster Recovery Planning Template

In our digital world, disasters that affect our data and applications are a given. Whether it’s a deleted file, a ransomware attack, or a large-scale natural disaster, there are constant threats to IT infrastructure and the businesses that depends on them. But you can minimize the impact of an outage by making a disaster recovery plan and business continuity plan.

Download our free IT Disaster Recovery Plan Template to minimize negative impacts to company operations, people, and assets. Download now!

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In today’s digital world, technology disruption for even a few hours can result in significant financial consequences to your business. It’s crucial for businesses of all sizes to practice IT Disaster Recovery Planning so that they have procedures and solutions in place in case of an emergency. In fact, according to Gartner, the average cost of IT downtime is $5,600 USD per minute or more than $300,000 per hour. For large organizations, that number tops half a million dollars.

Ensuring that your assets, data and hardware are protected is only part of a disaster recovery plan – the rest is determining a process for how quickly you can be back up and running. Rather than scrambling to put the pieces back together after a major storm or cyber-attack, smart businesses put a plan in place well before a disaster occurs.

Here are the five key elements to think about when creating your business disaster recovery plan:

  1. Data continuity: Explore exactly what data your business requires in order to run, including what your organization needs to ensure successful operations, financial processing, availability of supplies, and communications. Grade each element in order of criticality, and identify the systems, staffing, and other factors that it depends on and influences.
  2. Communication plan and role assignments: When it comes to mitigating and surviving a disaster, communication is of the essence. A plan is essential because it puts all employees on the same page with clear procedures and contact information for key stakeholders and vendors.
  3. Detailed asset inventory: When it comes to a disaster and insurance, it’s crucial to have a detailed inventory of workstations, their components, servers, printers, scanners, phones, tablets and other technologies that your organization uses. This will give you a quick reference for insurance claims after a major disaster by providing your adjuster with a simple list (with photos) of any inventory you have.
  4. Plan for your equipment: It’s important that you have a plan for how to protect your equipment when a disaster happens. In-case of a flood, what equipment do you need to get off the floor? During a ransomware attack, where are your backups? Do you have a secondary backup?
  5. Backup testing: Regularly test to make sure that your backup is running as scheduled, and include running additional local and offsite backups on all servers and data in your disaster preparation plan. Run them as far in advance as possible, and make sure that they’re backed up to a location that will not be impacted by the disaster. If you are using a third party, are you doing regular backup testing with them? Do you know who to reach out to?

Get Your Free IT Disaster Recovery Planning Template

In our digital world, disasters that affect our data and applications are a given. Whether it’s a deleted file, a ransomware attack, or a large-scale natural disaster, there are constant threats to IT infrastructure and the businesses that depends on them. But you can minimize the impact of an outage by making a disaster recovery plan and business continuity plan.

Download our free IT Disaster Recovery Plan Template to minimize negative impacts to company operations, people, and assets. Download now!

The Storagepipe Experience

Your Backup and Disaster Recovery Heroes

Storagepipe is a trusted global provider of comprehensive cloud, data protection and security services. We have been a long standing Veeam partner and are excited to make these latest enhancements available to our customers to further strengthen their solutions.

Since 2001, Storagepipe has provided robust and secure managed cloud and disaster recovery solutions from a scalable multi-tenant infrastructure, supported by our world-class in-house technical team. Storagepipe delivers highly flexible and responsive solutions with outstanding value and service, using state-of-the-art technology to offer ultimate protection and peace of mind.

We are driven to be your trusted partner and to ensure that we deliver a Storagepipe Experience that meets your business requirements with the reliability, scalability and support that your business demands.

Have questions about IT Disaster Recovery Planning? Contact us today!

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Data Archiving is a perfect solution for any organization that is required to store data for an extended or unlimited amount of time. It is also ideal for companies with information compliance requirements. This data needs to be protected against cybersecurity risks, natural disasters, and user error.

Talk to our experts to learn more about archiving and compliance and discover the best fit for you!

Tape and Disk Data Archiving

Despite its long tenure, tape is still relevant for some use cases, and remains widely utilized as a method for backup and archiving processes at many Fortune 500 companies today.

Tape is an incredibly simple storage media, where the reading mechanism is kept completely separate from the primary storage medium. This reduces the chance of breakage over time, making it an excellent option for long-term backup and archival storage.

Backup tapes also have the ability for “Write Once, Read Many” (WORM) locking, which helps to prevent data tampering, which is a critical requirement for storing and accessing sensitive information preserved for legal or compliance reasons. Tape is also used as a security barrier to provide physical storage which is “air-gapped” from production systems.

However, hard drives are much faster than tape, and more suitable to situations where fast disaster recovery is necessary. Unlike tape, they are mechanically complex, and have a higher risk of breakage over time.

Because of these trade-offs between speed and long-term reliability, many companies will use tape for off-site long-term data storage, and hard drives for local backups or at secondary failover facilities where rapid recovery is required.

Cloud Data Archiving

While tape has been utilized for archival storage for many years, this method poses several challenges:

  • Over time, tape will physically degrade, leading to potential risk for data loss.
  • Recovering data is difficult, because you have to sort through a large collection of tapes to find what you’re looking for.
  • Tape archives require expensive hardware and software. Tape archives are labour-intensive.

Cloud archiving eliminates all of the problems associated with conventional tape-based archives, and it does so in a way that’s fast, convenient and inexpensive. Innovations in the delivery of cloud-based backup and disaster recovery solutions provide many significant advantages over tape and disk, such as:

  • Cloud solutions don’t require significant hardware investments.
  • Recovering deleted data from cloud archival storage is fast and simple.
  • Cloud-based archiving solutions provide more efficient data search and retrieval, enabling IT to quickly fulfill recovery requests.
  • Cloud archiving can provide a mix of short-term and long-term archiving with a hybrid of disk and tape options for various retention and air-gaps requirements.
  • Cloud archiving automatically rotates disk and media-based archives without customer involvement ensuring that archives never become obsolete or inaccessible like many old on-premise systems.

The Storagepipe Experience

Your Backup and Disaster Recovery Heroes

Storagepipe is a trusted global provider of comprehensive cloud, data protection and security services. We have been a long standing Veeam partner and are excited to make these latest enhancements available to our customers to further strengthen their solutions.

Since 2001, Storagepipe has provided robust and secure managed cloud and disaster recovery solutions from a scalable multi-tenant infrastructure, supported by our world-class in-house technical team. Storagepipe delivers highly flexible and responsive solutions with outstanding value and service, using state-of-the-art technology to offer ultimate protection and peace of mind.

We are driven to be your trusted partner and to ensure that we deliver a Storagepipe Experience that meets your business requirements with the reliability, scalability and support that your business demands.

Have questions about data archiving? Contact us today!

To our Valued Customers and Partners,

As the world continues to see the spread of COVID-19 (“the novel Coronavirus”) and its related impacts, it becomes more and more evident that we are all increasingly affected in some ways. By now we all have needed to make some adjustments to our daily routines and our businesses.

As the situation continues to evolve, the health, safety and well-being of every one of our employees, customers and stakeholders remains our top priority. Currently, all of our offices remain open, however we have implemented several business continuity protocols including remote working for a majority of our staff, limited in-person meetings and restricted most travel. We have also promoted increased social distancing to help our communities to stay healthy, and our leadership team is closely following the guidance of public health experts to adjust our response as needed.

It is currently unclear how this situation will unfold over the next weeks and months; however, our Partners and Clients depend on us to keep their businesses running and we will not let you down. Storagepipe will ensure continued and successful operation for all and I have complete confidence that we will continue to deliver without any service interruption or distraction. Our services will stay as high a quality as ever and will remain in full effect at every service level.

As the global workforce temporarily shifts to more remote access options, we anticipate that our customers may need increased support for collaboration with Office 365, cloud backup and storage, end-user protections and assistance with cybersecurity concerns. We are ready and able to assist with these needs and many more.

Keep in mind that an increase in staff working from home can create new vulnerabilities. Our team at Storagepipe advises our customers to be aware of social engineering attacks that are currently being launched by threat actors, including phishing emails and malicious websites that are disguised as helpful information around the COVID-19 pandemic, such as apps claiming to track updates in real time, and fake research donation sites. Read our full Ransomware Best Practices eBook here for helpful insights.

While this worldwide outbreak is unprecedented, Storagepipe is accustomed to volatile and uncertain situations and is ready to assist you. Please contact us at 1-866-591-2200 or email helpdesk@storagepipe.com. Thank you for your trust and confidence. We will get through this together.

 

Thanks as always and stay healthy,

Steven Rodin
CEO, Storagepipe

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(TORONTO, ONTARIO, CANADA) – March 11, 2020: Storagepipe proudly announces that it has been selected as the 2019 Veeam Rising Star Cloud & Service Provider Partner of the Year, North America by Veeam® Software, the leader in Backup solutions that enable Cloud Data Management™.

These fifth annual awards recognize North American Veeam ProPartners and Veeam Cloud & Service Provider (VCSP) partners who have not only demonstrated success in providing Veeam solutions to their customers, but who have also provided first-class support, expert knowledge, continued product education, and a true Veeam strategy incorporated into their business.

The Veeam Rising Star Partner of the Year award recognizes the quality of Veeam delivered cloud services and the partner with the most business potential. Storagepipe’s cloud services innovation and exceptional growth has positioned it for this award and continued growth in 2020 as it expands its portfolio of data protection, disaster recovery and security services across North America.

“We are excited to recognize and honor Storagepipe as the Veeam Rising Star Cloud & Service Provider Partner of the Year, North America,” said Matt Kalmenson, Vice President of Americas Cloud at Veeam. “Their investment in building and delivering Veeam-powered solutions and services is an invaluable part of Act II for Veeam – our evolution into Hybrid Cloud. Storagepipe is an ideal VCSP partner who has developed a collaborative relationship with us and leverages our program for mutual business opportunities. We congratulate Storagepipe on this award and look forward to continued mutual success and even greater profitability in 2020.”

“The Storagepipe team is honoured to have our services, expertise, and dedication to our customers’ success recognized by Veeam with this award,” said Steven Rodin, CEO of Storagepipe. “As a premier Veeam Platinum Cloud Service Provider, we are continuing in 2020 to focus on building deep expertise and growth with Veeam as a market leader in cloud backup and disaster recovery services across North America.”

Storagepipe’s successful collaboration with Veeam has enabled multiple cloud services and made them stand out in the market, including Veeam Cloud Connect, Veeam Managed Appliances for VMWare and Hyper-V, Veeam Backup for Microsoft Office 365, and Veeam Replication for Disaster Recovery as a Service (DRaaS). Their core strength is driven by their world-class in-house technical team and the rapid and reliable services that they provide to their customers. They offer customers cloud services with exceptional service, security and compliance, along with flexible pricing to address changing business needs. Storagepipe has Veeam support for both VMWare and Hyper-V along with extensive Veeam certifications, and they were ready day one to provide their small, medium, and enterprise customers with a seamless and painless transition to the new Veeam Availability Suite v10.

Recognition of Storagepipe’s growth and collaboration with Veeam based on the Rising Star Cloud Service Provider Award will help to fuel their expansion across Canada and the United States as they build on existing and develop new relationships. Storagepipe’s Platinum Veeam Cloud & Service Provider partnership and its vCloud Verified status in the VMware Cloud Provider Program offer immense future opportunities to drive customer benefits. The team delivers a customer-centric Storagepipe Experience and truly are Your Backup and Disaster Recovery Heroes.

“Storagepipe’s award was made possible thanks to strong relationships with Veeam team members in Canada and the United States. We look forward to continuing to grow and collaborate with Veeam’s incredible team,” says Rodin.

“Thank you, Veeam Cloud North America!”

 

Your Backup and Disaster Recovery Heroes

Storagepipe is a trusted global provider of comprehensive cloud, data protection and security services.

Since 2001, Storagepipe has provided these robust and secure managed cloud and disaster recovery solutions from a scalable multi-tenant infrastructure, supported by our world-class in-house technical team. Storagepipe delivers highly flexible, responsive solutions with outstanding value and service, using state-of-the-art technology to offer ultimate protection and peace of mind.

We are driven to be your trusted partner and to ensure that we deliver a Storagepipe Experience that meets your business requirements with the reliability, scalability and support that your business demands.

Contact us today to speak with our Backup and Disaster Recovery Heroes and protect your organization from data disasters.

Storagepipe Veeam Pro-partner pro partner platinum CSP cloud service provider gold V10 backup recovery data protection Hyper-V hyper v VMWware Nutanix appliance

Congratulations to Veeam for their release of V10! Storagepipe is very excited about this release, and our team has already been working with pre-release versions to get ready for the big launch. As a result, the team at Storagepipe is ready day 1 to provide our small, medium, and enterprise customers with a rapid and seamless transition.

Veeam is delivering a wide range of enhancements and great new features for cloud backup and recovery in the new Veeam Backup and Replication 10 (V10) release. Our data protection and recovery experts have been exploring what’s new in V10, and we can’t wait to share with you information about the many features that are strengthening data protection and improving the speed of disaster recovery.

Have questions? Talk to us about V10!

Veeam Cloud Connect Improvements

Storagepipe leverages Veeam’s Cloud Connect to provide a fully integrated, fast and secure way to back up, restore, replicate, and failover to the cloud. Storagepipe’s local backup appliance options, combined with offsite backup copies, gives a complete out-of-band protection solution where backups are taken and then automatically sent to the Storagepipe cloud.

Veeam 10’s new Cloud Tier Copy Mode will allow us to improve offsite performance by maximizing customer bandwidth and instantly copying changed blocks when local backups are complete. Additional protections against ransomware and malware are also available since copied backups can be made immutable to protect against deletion, hackers, and malicious insider threats.

The new V10 Backup Resume and Cache functionality for Veeam Cloud Connect ensures that direct-to-cloud Workstation backups never-fail, even when someone shuts off their laptop or otherwise interrupts the process. Instead, the data is cached, the process is paused, and the backup resumes once the Workstation is live again.

Storagepipe provides data security and performance for the cloud with WAN acceleration and encryption of data during transport and at rest to provide fast and secure replications and backup copies. With V10, this has become further optimized with a new performance mode that better utilizes your Internet and Wide Area Network (WAN) capacities.

V10 also includes enhancements for some platforms, such as the new Linux Backup Proxies and new Linux VIX Support that enable the same scale that you expect from Windows based operations, without sacrificing on cost and security.

Veeam Availability Platform Improvements

Veeam V10 further improves the visibility across physical, virtual, cloud and SaaS operations with the Veeam Availability Platform. Customers will really appreciate the complete solution to evolve the way they manage data, from policy-based to behavior-based. This makes it smarter, self-governing, and ensures availability across any application and cloud infrastructure.

Visibility and control via a single platform provide:

  • Orchestration of availability, agility, and acceleration across infrastructures and workloads
  • Monitoring and intelligent analysis of data and the systems utilizing it
  • Integrations and interfaces across a large ecosystem of Veeam and Storagepipe partners

Rolling out the new Availability Platform on Storagepipe Veeam Appliances to protect VMWare, Hyper-V and Nutanix is starting with the release of v10. The many improvements and enhancements enable our customers to modernize their availability practices, achieve improved data management, and ultimately drive better business outcomes in both a painless and seamless fashion.

Enhanced NAS Backup

Storagepipe has been waiting like many others for Veeam’s release of NAS capability, and it has clearly been worth the wait. Our testing shows an effective solution to modernize and simplify the protection of large file shares and file servers.

The powerful NAS backup, monitoring, and reporting capabilities come with built-in CRC support for rapid and reliable backups of NFS, SMB/CIFS share and file servers, eliminating the need for specialized storage for unstructured file data and servers.

We are excited about incorporating NAS protection into the overall Veeam service portfolio while maintaining the ease of use and powerful capabilities of the Veeam solutions.

Next Generation Instant VM Recovery

V10 enables faster restorations with their Next Generation Instant VM Recovery® Engine.

Storagepipe testing reveals significant advantages with the new Instant Recovery Engine including additional data recovery and portability options, enabling you to instantly recover any Veeam backup to VMware VSphere and Hyper-V within minutes – reducing your downtime and damage to your business.

We also think that the new ability to restore from disks instead of large VMs makes it possible to improve our customer’s realized recovery time objectives (RTOs) for bare-metal hosted VMs.

By working with Storagepipe to identify your priority data, applications, and systems pre-data disaster, when a natural or manmade disaster does strike, the Storagepipe team can further reduce your recovery time by utilizing this new feature to restore in order of criticality and dependency.

Cybersecurity

Storagepipe is pleased to see that V10 brings new resiliency features to protect from local storage or site wide production outages. This allows for recovery and rebuild from object storage, as well as new protections for public, private, and hybrid cloud with enhanced object storage integration, object lock functionality, and immutable backups.

These protections include preventative safeguards against ransomware, insider threats, and user error by air gapping for the cloud with intelligent immutability mode for Cloud Tier, new to V10. Storagepipe’s S3 Compatible Cloud Storage and our capacity tier options for Cloud Connect archiving ensures offsite data protection along with data security and redundancy.

V10 also builds on previously released security enhancements for Veeam backup for Office 365 that Storagepipe has already rolled out in our Cloud to Cloud Veeam Backup for Microsoft Office 365 for a truly powerful SaaS data protection solution.

The Storagepipe Experience

Your V10 Backup and Disaster Recovery Heroes

Storagepipe is a trusted global provider of comprehensive cloud, data protection and security services. We have been a long standing Veeam partner and are excited to make these latest enhancements available to our customers to further strengthen their solutions.

Since 2001, Storagepipe has provided robust and secure managed cloud and disaster recovery solutions from a scalable multi-tenant infrastructure, supported by our world-class in-house technical team. Storagepipe delivers highly flexible and responsive solutions with outstanding value and service, using state-of-the-art technology to offer ultimate protection and peace of mind.

We are driven to be your trusted partner and to ensure that we deliver a Storagepipe Experience that meets your business requirements with the reliability, scalability and support that your business demands.

Contact us today for a one-on-one consultation on how Veeam V10 can benefit your business.