COVID-19: Update from Storagepipe’s CEO

To our Valued Customers and Partners,

As the world continues to see the spread of COVID-19 (“the novel Coronavirus”) and its related impacts, it becomes more and more evident that we are all increasingly affected in some ways. By now we all have needed to make some adjustments to our daily routines and our businesses.

As the situation continues to evolve, the health, safety and well-being of every one of our employees, customers and stakeholders remains our top priority. Currently, all of our offices remain open, however we have implemented several business continuity protocols including remote working for a majority of our staff, limited in-person meetings and restricted most travel. We have also promoted increased social distancing to help our communities to stay healthy, and our leadership team is closely following the guidance of public health experts to adjust our response as needed.

It is currently unclear how this situation will unfold over the next weeks and months; however, our Partners and Clients depend on us to keep their businesses running and we will not let you down. Storagepipe will ensure continued and successful operation for all and I have complete confidence that we will continue to deliver without any service interruption or distraction. Our services will stay as high a quality as ever and will remain in full effect at every service level.

As the global workforce temporarily shifts to more remote access options, we anticipate that our customers may need increased support for collaboration with Office 365, cloud backup and storage, end-user protections and assistance with cybersecurity concerns. We are ready and able to assist with these needs and many more.

Keep in mind that an increase in staff working from home can create new vulnerabilities. Our team at Storagepipe advises our customers to be aware of social engineering attacks that are currently being launched by threat actors, including phishing emails and malicious websites that are disguised as helpful information around the COVID-19 pandemic, such as apps claiming to track updates in real time, and fake research donation sites. Read our full Ransomware Best Practices eBook here for helpful insights.

While this worldwide outbreak is unprecedented, Storagepipe is accustomed to volatile and uncertain situations and is ready to assist you. Please contact us at 1-866-591-2200 or email helpdesk@storagepipe.com. Thank you for your trust and confidence. We will get through this together.

 

Thanks as always and stay healthy,

Steven Rodin
CEO, Storagepipe