This Holiday Season Don’t Let The Backup Grinch Steal Your Time

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As we approach the holiday season, no one wants to be recovering data when they should be spending precious time with family and friends. Unfortunately, IT departments are too often required to respond to emergencies during the holidays because of the 24/7 nature of modern business. Customers and prospects continue to interact with businesses online, even when the brick and mortar doors are closed.

This powerful, always on business strategy requires an equally powerful backup plan. Thankfully, while businesses and their IT departments no longer operate on a nine-to-five basis, neither does the support to help them through the holidays. Client interaction and client support happen more instantaneously than ever before, with 24/7 accessibility.

Is your business prepared for disaster this holiday season?

What Is Your Data Loss Plan?

Data loss can occur in several ways. A device can be lost or stolen. Hardware can fail or become corrupted. A simple click can introduce ransomware into networks and cause widespread, crippling infection. Malicious hackers love the winter holiday season – they know that in-house IT hours are reduced, and businesses have their guard down.

In seconds, tons of valuable data can be locked down or obliterated. All that is left is a business clambering to repair their relationships with clients and vendors, while spending large amounts of money and time trying to get things back up and running. A small error can create a calamity that requires all hands on deck, and that some businesses can never fully recover from.

You must ask yourself: if your company were caught in a similar scenario during the holidays, do you have a disaster recovery plan in place to quickly respond and get back to business? Would you be able to recover, or would your operations grind to a halt?

Disaster Recovery to the Rescue

It is possible to keep things running smoothly even when trouble arises. The DRaaS advantage lies in its ability to provide complete and rapid cloud recovery services. These services range from site and transactional restoration, to full data center recovery and failovers.

Because DRaaS is cloud-based, you won’t need to make a heavy upfront investment in a data center, servers, or software licenses to get your own remote backup and DRaaS solution. DRaaS additionally benefits enterprises by replacing huge capital expenditures with more manageable operational expenditures, making DR accessible to and affordable for any size organization.

For more information and insights, read our Disaster Recovery Guide now to learn what you need to be prepared.

Storagepipe Will Save Your Holiday Season!

Whether it’s a data breach, a power outage, a hard drive failure, or a storm or other disaster – restoring your service in the case of a disaster should be a paramount concern for any organization and requires a thorough Disaster Recovery Plan.

Data backup and security is important all-year round. If you’re lucky enough to be a Storagepipe client already, you can rest assured that your data is safe with our secure Backup and Disaster Recovery Services.

If you haven’t signed up yet, take advantage of our Christmas 2022 special and get up to 70% off on select services. Contact us for an expert assessment and pricing today, and rest easy during the holidays!

Stay Safe in the Cloud with Storagepipe

Questions? Ask Our Experts!

Data Protection, Backup & Recovery Trends Report 2022: Wrap Up the Year with Storagepipe

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Hello friends,

We’re wrapping up the year with our annual Data Protection, Backup and Recovery Trends Report, where we share the most urgent, prevalent, and emerging challenges that we helped our customers solve with managed Cybersecurity , Backup as a Service and Disaster Recovery Services.

As we look back on 2022, we appreciate all the customers, partners, and supporters that joined us through a challenging winter, a fast-paced summer, and an autumn jam-packed with new opportunities.

Understanding this past year’s trends helps you to establish a benchmark as you consider your organization’s Data Protection opportunities and challenges and begin to plan for 2023.

Microsoft 365 Migration Shifted to M365 Data Protection

After a rapid adoption phase in 2020 – 2021 spurred by expected growth in digital transformation initiatives and the unexpected Covid-19 pandemic necessitating a massive shift to remote and hybrid work models, IT departments began reassessing their data protection needs in 2022.

In the rush to adopt, migrate, and deploy, data protection considerations can be overlooked. While many appreciate the collaboration made possible with Microsoft 365, some are unaware that the protection of data generated by these applications is their business’s responsibility. Microsoft does not perform backups on a company’s behalf, and they do not provide recovery services.

Microsoft’s Shared Responsibility Model states that they are responsible for ensuring that the platform remains accessible and available, while the customer is responsible for ensuring that their data is backed up and recoverable in the event of a disaster. If an adverse incident such as a security breach or ransomware attack strikes, Microsoft will not recover your data for you.

The risk of falling victim to ransomware is ever-present, with phishing emails and their mishandling by end users continuing as the #1 vulnerability vector. Malicious actors took advantage of the trust people have in Microsoft’s brand by embedding well-known file types such as Excel and Word with malicious links and code and adding them as email attachments from addresses that include ‘outlook’ in their domain. These tactics almost doubled in popularity between Q1 and Q2 2022.

Throughout 2022, Storagepipe has spread awareness of these dangers to your data and worked with businesses of all sizes to put effective managed anti-spam, backup, and disaster recovery plans in place.

Learn how organizations can achieve complete Microsoft 365 Data Protection in our helpful guide here.

All Businesses At Risk For Ransomware

In 2020, bad actors attacked big, enterprise targets – companies that had the deep pockets to pay out. As those businesses strengthened their cybersecurity posture and disaster recovery plans in response, they became more challenging to victimize. This spurred a shift in tactics from the private to the public sector, as large healthcare, infrastructure and energy, and government organizations became the new favoured prey throughout 2021.
After several headline newsworthy incidents, the public sector began taking notes from the private sector’s hard-won lessons and shored up their backup and recovery, as well as their cybersecurity monitoring, detection, and response capabilities.

As large entities in both private and public sectors came under attack, insurance companies bore the brunt of hefty ransomware payouts and criticism that their policies were rewarding bad behaviour. Fast-forward to 2022, and the terms – and costs – of cybersecurity insurance policy renewals have become eye-watering and for some SMBs, prohibitive.

Large businesses and government agencies may be able to absorb the increased expenditures and resources needed to meet the new compliance requirements. However, small and medium sized businesses can struggle to justify the spend when comparing risks, costs, and benefits. Especially with the added assumption that malicious actors only focus their attacks on enterprise sized organizations.

In 2022, that assumption proved to be disastrously wrong. For starters, data protection safeguards against more than just ransomware. It protects organizations from insider threats, accidental deletion or other user errors. It also protects against facility and hardware failures triggered by outdated equipment, misconfigured networks, connection downtimes, and natural disasters that wipe out entire regions.

While other threats have always existed, small and medium-sized businesses were often considered less profitable targets than the Fortune 500 set. And while malware incidents were common, expensive, and disabling, ransomware attacks before 2022 were less common for SMBs. This meant that their backup, recovery, and cybersecurity requirements weren’t as high as their larger peers’, and in turn less investments were made in keeping critical data and systems secure.

As 2022 progressed, that norm rapidly changed.

Ransomware has transformed into a business type of its own, with Ransomware-as-a-Service models, organized programmers providing regular patches and updates, and entire departments dedicated to extorting and processing payments that enable malicious actors to grow their attacks at scale. Some ransomware groups even have toll-free phone numbers that victims are told to call for more instructions, and chat support teams that have queues of victims waiting to pay.

Like all businesses, they need to produce a profit. Cyberattacks on enterprises have become time-intensive, with uncertain success. Even if malicious actors can breach the increased defenses made possible by improved firewalls, anti-spam tools, and virus blockers, their intrusions are increasingly discovered and rooted out by sophisticated cyberthreat detection and response before they can launch the full attack and lock down the victim’s systems. When the attackers can make their ransomware demand, they are increasingly being rebuffed thanks to their victims’ growing ability to fully recover their data and environments with managed backup and recovery services, and reluctant insurance companies balking at the claims.

From the attackers’ point of view, shifting their efforts to less protected, unsuspecting small and medium businesses makes good business sense. While the revenue per attack may be less, the number of attacks and success rate more than makes up the difference. As a result, many SMBs have been devastated in 2022 by downtime, data loss and egress, system corruption, compliance liabilities, steep insurance deductibles and premiums, and reputational damage. For some, these impacts have led to permanent business closure.

As we near the end of 2022, businesses and organizations of all sizes now require enterprise-grade data protection, disaster recovery, and cybersecurity to ensure their business continuity into 2023 and beyond. Thankfully, there are flexible and cost-efficient services available such as Warm Site Disaster Recovery.

Contact us to discover your options today!

Managed Detection and Response (MDR) Has Changed the Playing Field

As threat actors become more prevalent, organized, and multi-pronged in their attacks, businesses need a more coordinated strategy to guard their three main attack surfaces – endpoints, networks, and cloud/SaaS – 24/7. Realistically, most businesses lack the resources to ensure that level of coverage, or the expertise required to keep up with the rapidly evolving threat landscape.

With the necessity, came the invention. Managed Detection and Response Services simplify cybersecurity management with all-in-one 24/7 analyst-verified threat data and prioritized, actionable observations and recommendations to identify and counter cyberthreats before they take hold.

Now businesses of all sizes can block, discover, and disable attacks before they lock down systems and data, denying bad actors the chance to ransom organizations out of business and completely changing the threat landscape playing field.
What are your thoughts on our Trends Report? Let us know!

For forward-looking insights, check out what we’re expecting to trend in Cybersecurity services and Backup and Disaster Recovery services in 2023 as we help organizations plan and implement their cyber resilient Data Protection strategies.

Questions? Contact Us!

Horrors of Not Having a Disaster Recovery Plan

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From Server Street to the Cloud, It’s a Nightmare Everywhere!!!!

Cyber criminals aren’t waiting until Halloween to trick you into losing your important data from your business, and you shouldn’t wait to put a Disaster Recovery Plan in place to protect your business either!
Here’s why…

Since COVID-19, the US FBI reported a 300% increase in reported cybercrimes. Around 90% of attacked companies suffer an average cost of $1.55 million USD each year while the average downtime due to a ransomware attack is 19 days. (Coveware)

For many organizations, these negative impacts can result in compliance and regulatory issues, damage to their reputation and profitability, and in some cases even leads to business closures. Business leaders are increasingly finding that the cost of cybersecurity inaction is too high.

If your organization is attacked, are you prepared? Do you have a ransomware recovery or disaster recovery plan in place?

This Cyber Security Awareness Month, Storagepipe is here to guide you through the process and information that you need to gather, assess, and build upon for effective data Backup and Disaster Recovery. Download your copy of our Disaster Recovery Plan Template here!

What are the biggest threats to your organization’s systems and data today?

Gartner Peer Insights and Storagepipe surveyed 100 IT leaders to discover their concerns, predictions, and challenges when it comes to disaster recovery. Read on for key insights or download the full report here!

When asked what they considered to be the biggest threats to their systems and data today, we found that IT leaders believe cybersecurity threats to be a key concern overall. Nearly half of the 100 surveyed (40%) say that ransomware/malware is their top concern, followed by user error (24%) and backup and recovery failure (15%).

These responses bring up the question…

How strong is your Disaster Recovery Plan?

Is your organization using effective cybersecurity and data protection strategies, solutions and/or services to ensure that your data, and systems and your customers’ data and privacy are protected?

When we asked this question, 96% of respondents said they’re using proactive cybersecurity to ensure the availability of their data, but only 59% of respondents said they’re doing this for their business systems.

Protect your organization from Cybersecurity Horrors with our DR Plan

A well-prepared ransomware recovery plan recognizes that a disruption to your business for even a few hours can result in significant financial and reputational repercussions. The plan should include Recovery Point Objective (RPO) and Recovery Time Objective (RTO) directives that guide decisions, procedures, and backup and disaster recovery services that ensure that your business survives with as little damage as possible.

Storagepipe can help identify weak points in your cyber resilience posture and provide a combination of cybersecurity services to help protect your business. Share your cybersecurity concerns today to see how we can help!

Get Your Halloween Disaster Recovery Plan Treat!

There are no tricks here! Read our Disaster Recovery Buyer’s Guide now to learn what you need to be prepared. Download your copy of our Disaster Recovery Plan Template for effective data Backup and Disaster Recovery.

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How Strong is Your Disaster Recovery Safety Net?

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Ransomware and other cyberthreats are changing business’s needs for data protection across their on-premise, private cloud, SaaS, and public cloud environments.
If your organization is attacked, are you ready? Do you have a ransomware or disaster recovery plan in place?

Storagepipe has put together a template to guide you through the process and information that you need to gather, assess, and build upon for effective data Backup and Disaster Recovery. Download your copy of our Disaster Recovery Plan Template here!

As ransomware attacks have become an inevitability, disaster recovery is more important than ever before. However, with competing budget and security priorities many organizations are left exposed and unprepared.

Gartner Peer Insights and Storagepipe surveyed 100 engineering, security, IT, and operations leaders to discover their concerns, predictions, and challenges when it comes to disaster recovery. Read on for key insights or download the full report here!

What are the biggest threats to your businesses systems and data today?

When asked what they considered to be the biggest threats to their systems and data today, we found that IT leaders believe cybersecurity threats to be a key concern overall. Nearly half of the 100 surveyed (40%) said that ransomware/malware is their top concern, followed by user error (24%) and backup and recovery failure (15%).

When asked if their organization had experienced a data breach or cyberattack in the past two years, the majority (44%) of respondents said that they did, 42% said they did not and 14% were not sure.

Of those who have experienced a breach in the last 2 years, 61% said that breach was caused by malicious emails.

Additionally, only 2% of respondents said their end users have not experienced some form of email phishing.

Analyzing this data and these responses brings us back to the question –

How strong is your disaster recovery safety net after all?

Is your organization using effective cybersecurity and data protection strategies, solutions and/or services to ensure that your data and systems as well as your customers’ data and privacy are protected?

When we asked this question, 96% of respondents said that they’re using proactive cybersecurity to ensure the availability of their data, but only 59% of respondents said that they’re doing this for their business systems.

How are they protecting their data? Take a look here:

82% of tech leaders are using either a Managed Backup as a Service provider or a Managed Disaster Recovery as a Service provider to protect their business while 72% of tech leaders are using tools available through their Cloud provider to protect their Cloud environments. What’s interesting is that even amongst those using Cloud Provider tools, 80% of those are also using either a Managed Backup as a Service provider or a Managed Disaster Recovery as a Service provider for additional protection and expertise.

If you were attacked by ransomware today, how quickly would you be able to recover all your systems, data, and business operations?

70% of respondents said that if they were attacked by ransomware, they’d be able to recover all their systems within 24 hours, and 12% said it would take more than 48 hours.

24 hours or less is not fast enough for most business recovery time objectives (RTOs). If your current services and solutions are unable to recover and restore your data quickly enough to meet your RTO, the business stands to suffer unacceptable downtime, damage, and consequences.

No matter the size, location, or industry, organizations need to take the time to put together a well-thought-out and practical disaster recovery strategy for implementing cybersecurity and DR best practices.

Organizations should have an easy-to-understand step-by-step guide on what to do in a data emergency so that employees, partners and vendors understand their roles, responsibilities and the resources available to them before, during and after a crisis strikes.

Storagepipe has put together a template to guide you through the process and information that you need to gather, assess, and build upon for effective data Backup and Disaster Recovery. Download your copy of our DR Plan Template here!

What backup and disaster recovery software does your organization have in place today? Is your organization considering immutable storage to protect data from cybersecurity threats?
Download this report to find out what 100 IT leaders have to say about this!

Strengthen Your Security Posture with our Disaster Recovery Plan

Many companies large and small are searching for flexible and affordable cybersecurity and ransomware recovery services that can help them be more proactive and also recover from ransomware across their endpoints, network, cloud, and SaaS applications.

A well-prepared ransomware or disaster recovery plan recognizes that a disruption to your business for even a few hours can result in significant financial and reputational repercussions. The plan should include Recovery Point Objective (RPO) and Recovery Time Objective (RTO) directives that guide decisions, procedures, and cybersecurity, backup and disaster recovery services that ensure that your business survives with as little damage as possible.

Download your copy of our Disaster Recovery Plan Template!

Ransomware Prevention with Managed Cybersecurity Services

Storagepipe can help identify weak points in your cyber resilience posture and provide a combination of cybersecurity services to help protect your business. Share your cybersecurity concerns today to see how we can help!

Contact our cybersecurity and disaster recovery experts today to explore your best ransomware protection options!

Understanding Shadow IT: Risks, Benefits & Solutions

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What is Shadow IT?

The term Shadow IT refers to information technology applications, software, systems, services, and endpoint devices that are utilized by an organization’s employees and/or end users without their IT department’s approval and support, and oftentimes operate outside of the enforcement of protective policies, data loss prevention strategies, and recovery solutions.

Read on for insights on Shadow IT impacts, benefits, risks and solutions from surveyed industry leaders and our experts.

Want more info? Download the full Shadow IT trends report here.

How Common Is Shadow IT?

When Storagepipe and Gartner Peer Insights polled 349 technology leaders and decision makers, over three quarters of respondents (78%) replied that Shadow IT is currently occurring at their organization.

Shadow IT - Storagepipe

Is Shadow IT Good for Business?

The question of whether Shadow IT is good for business is a controversial one. When surveyed, tech leaders whose workforces are actively participating in Shadow IT had split opinions with 41% replying that the practice has had a positive impact on their organization, while 39% replied that it has had a negative impact.

While the above stats show that general positive sentiment outweighs the negative among those who use Shadow IT, when the extreme ends of the scale are examined, only 1% think that it has had a strong positive impact, while 3% report a strong negative impact.

Another curious detail is the 15% of respondents that replied that Shadow IT has had no impact, which begs the question: if there’s no positives to be gained, why keep it in practice?

Shadow IT - Storagepipe

When the data from all respondents (those that do and don’t have Shadow IT active today) is examined, 28% feel that Shadow IT is somewhat positive, 32% say it’s neither positive or negative, and 29% say it’s somewhat negative, suggesting an uneasy overall ambivalence.

That is, until you look at the extreme ends of the scale again. This time, 3% of respondents reply that Shadow It is very positive, and 7% reply that it is very negative.

Shadow IT - Storagepipe

What is driving such a mixed reaction, despite the potential risks? Let’s find out…

What are some potential risks of Shadow IT?

Since many organizations struggle to monitor Shadow IT data use or the extent of confidential, sensitive, or proprietary information sharing occurring, data leakage is a major, underreported problem that is going unaddressed in many organizations. Left unchecked, this usage may have larger cybersecurity, compliance and competitive consequences that are difficult to assess and fully appreciate until it is too late.

Shadow IT - Storagepipe

For example, “Organizations can’t protect what they don’t know exists,” shares Storagepipe CEO and President, Steven Rodin. “Shadow IT eliminates organizations’ ability to use their standard backup and retention policies or disaster recovery plan to recover affected data and applications. These systems exist outside of their control and create big gaps in data protection and business continuity that can result in critical and damaging data loss, downtime, and regulatory penalties.”

While it is tempting to value the upfront workload relief, smart technology leaders know that their IT workload will explode into an unmanageable mess the moment their company’s use of Shadow IT becomes a vector for a cyberattack, leads to customer data loss and compliance action, enables insider threat actors to walk away with intelligence and into the arms of a competitor, or a myriad of other equally damaging disasters occurs.

What are some potential benefits of Shadow IT?

Despite the risks, the use of Shadow IT is persistent and widespread across all industries and business sizes, suggesting that there are positives for employees and the companies where they work.

Surveyed respondents agreed, with 92% indicating that there are benefits to the practice, including increased innovation (50%) and improved end-user satisfaction (40%). Increased IT agility, improved end-user productivity, and reduced IT workload tied for third place (36%).

Shadow IT - Storagepipe

Organizations can learn from employees who utilize unapproved applications such as large file sharing and storage tools, project management software, appointment-booking and other aides for their personal and professional convenience. Companies can gain insights on where there are gaps in the approved technology stack, assess the benefits that these rogue tools deliver, compare against their evolving business needs, and potentially bring them out of the shadows and into the approved fold. This will enable the organization to benefit from their full potential while also enjoying protection and oversight from the IT department to reduce risk and effectively respond to incidents.

Are there hidden costs in Shadow IT?

Considering that ‘reduced IT workload’ benefit ranked high, there may be pushback from IT staff when asked to monitor and manage this additional workload and the dedicated resources and budget that requires.

Efforts are being made at many companies despite the challenges. Of the respondents whose workforces currently practice Shadow IT, 73% spend up to 20% of their overall IT budget on the practice.
Despite these investments, 74% shared that while IT has some oversight with Shadow IT, gaps remain.

Shadow IT - Storagepipe

Shadow IT Solutions: MDR (Monitoring, Detection & Response) and Disaster Recovery Planning

Shadow IT - Storagepipe

What if organizations could harness the benefits that Shadow IT delivers while proactively mitigating the risks in real-time and keeping their IT workloads and budgets under control?

As 13% of respondents with Shadow IT know, continuous monitoring and centralized control procedures can provide effective and comprehensive visibility and management. Also known as monitoring, detection, and response (MDR), this managed service is focused on the security of endpoints, the network, and the public cloud, providing visibility into the Shadow IT realm. Whether an end user plugged a device into the network or installed a questionable program on their computer, MDR can identify, assess, and resolve many issues introduced by Shadow IT before they become problems for the business.

Storagepipe always recommends a multi-layered approach to cybersecurity and IT-related business continuity. In addition to MDR, establishing organization-wide guidelines such as a disaster recovery plan (get our template here!) can help uncover and document Shadow IT elements, and consistent cybersecurity awareness training can inform and support employees to avoid risky behavior. Encouraging and where possible mandating Two Factor (2FA) or Multifactor Authentication (MFA) can help keep systems and applications secure, even those without official IT oversight.

Lastly, the first step that every organization should take in their data protection strategy is to implement a backup and recovery solution that can protect their on-prem, cloud, and SaaS data and systems, works for their budget and business model, and meets their Recovery Point Objectives and Recovery Time Objectives. After all, you can’t recover what you haven’t saved.

Want more insights about Shadow IT and quotes from leading technology professionals on how they’re approaching the challenges? Get the full Storagepipe and Gartner Peer Insights Shadow IT survey report here.

Want to see how these solutions can work for you? Contact us!

How MSPs Can Generate High-Margin MRR with Cloud, BaaS & DRaaS

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Listen in as Charles Weaver from MSPAlliance chats with Steven Rodin, CEO of Storagepipe on how responsive backup and disaster recovery services enable business continuity for MSPs (Managed Service Providers) and their customers. Want to listen on the go? Check it out on Apple Podcasts here.

Highlights:
• Enabling new high-margin monthly recurring revenue streams
• Leverage an experienced disaster recovery partner to help win deals
• Offer the latest hybrid, public cloud and Microsoft 365 data protection services

Business Continuity for Data, SaaS, and Systems in the Cloud

Steven and Charles discuss the shift to remote and hybrid work over the last two years that appears to have staying power for the foreseeable future, further driving and sustaining the migration to SaaS, cloud and hybrid models. IT teams have been migrating applications and operations to private and public clouds at an accelerated pace to optimize and future-proof their organizations. With the COVID-19 pandemic, those cloud migration efforts may have been stepped up by necessity as teams became dependent on remote tools for distributed workforces and customers.

Have organizations left some cybersecurity, data protection and business continuity fundamentals behind in their rush to the cloud? Is making the shift from legacy on-premises tech to new, outsourced cloud-based platforms causing new challenges, especially when constrained by time and business pressures?

Listen to the podcast here or on Apple Podcasts to find out what the future holds.

“We’ve been talking 24 hours a day for two years on cybersecurity issues, and it’s not like storage has been edged to the side and it’s not like people aren’t doing storage anymore, but it just seems like we need to make sure that we’re talking about all the elements of the security and operational viability stack,” points out Charles Weaver, host of the MSPAlliance MSPZone Podcast.

“WE NEED TO MAKE SURE THAT WE’RE TALKING ABOUT ALL THE ELEMENTS OF THE SECURITY AND OPERATIONAL VIABILITY STACK.”

– Charles Weaver, MSPAlliance MSPZone Podcast Host

Looking for cloud migration trends and insights? Get our Cloud Migration Survey Report here!

Deliver Profitable Business Continuity and Disaster Recovery Services for Your Customers

Steven and Charles also discuss what MSPs need to provide in today’s connected and security conscious world to satisfy customers’ requirements for backup and recovery services. Customers are looking to safeguard their organizations against ransomware, user errors, and other evolving threats to their business operations and reputation. MSPs that add these services to their offering can attract new customers, cross-sell to existing customers, and increase customer retention all while generating high-margin monthly recurring revenue (MRR).

“To give advice to the MSPs out there, Backup for Microsoft 365 is a great entry-point for many customers. It’s a good way of landing new customers, it’s a good add-on service if you’re already working with a customer that’s on Microsoft 365; so, it’s a great opportunity to show additional value to your customer base,” shares Steven Rodin, CEO at Storagepipe.

“TO GIVE ADVICE TO THE MSPs OUT THERE, BACKUP FOR MICROSOFT 365 IS A GREAT ENTRY POINT FOR MANY CUSTOMERS.”

– Steven Rodin, Storagepipe CEO

MSPs often face challenges with financial resources to develop in-house talent, systems, and processes. Partnering with a data protection and recovery specialist can fast-track MSPs on the path to successful portfolio expansion and new revenue streams without the typical start-up headaches. “A lot of small and mid-sized MSPs might already be doing backup, but now they want to get into disaster recovery and that’s where they turn to us to get more advanced and they maybe want to get into systems that they haven’t dealt with before,” says Rodin.

Implementing Internal MSP Backup and Disaster Recovery Helps Showcase Services to Customers

Weaver recalls a handful of conversations with folks in the industry who have pointed out that it is important for the MSPs themselves to be backing up their operational mission-critical data. “Every MSP ought to be doing at the very minimum everything that they do for their customers, on themselves. I mean, that seems to me just common sense.”

“EVERY MSP OUGHT TO BE DOING AT THE VERY MINIMUM EVERYTHING THAT THEY DO FOR THEIR CUSTOMERS, ON THEMSELVES.”

– Charles Weaver, MSPAlliance MSPZone Podcast Host

Rodin agrees. “I think that MSPs need to treat themselves like they would their customers, in a lot of ways. If they’re expecting their customers to take on new services and buy into the disaster recovery and backup space, then MSPs have to do it themselves. You want to be able to showcase the services that you sell by doing it internally. In fact, some MSPs that we’ve recently signed up, actually started with us internally and they liked the service so much that they started introducing it to their customers. I think that’s the key thing, because customers always want to know that you’re eating your own dog food, you’re following your own advice.”

“YOU WANT TO BE ABLE TO SHOWCASE THE SERVICES THAT YOU SELL BY DOING IT INTERNALLY.”

– Steven Rodin, Storagepipe CEO

Listen in to this episode of MSPZone to learn how Managed Service Providers can offer data protection to customers now and start generating new MRR with cloud backup and disaster recovery as a service.

Partner Program Enables Backup and Disaster Recovery Services for MSPs

The Storagepipe Partner Program provides a wide range of cloud, backup, and disaster recovery services for Managed Service Providers and Value-Added Resellers (VARs) of all sizes and in many industries, enabling partners to meet customers’ most complex and demanding data protection, business continuity and cloud challenges. With data center locations in the United States, Canada, and the UK, Storagepipe supports your customer requirements for data residency and compliance.

3 Steps for Effective Data Backup and Recovery

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Storagepipe Shares Data Protection Insights on World Backup Day 2022

Events around the world over the past few years have highlighted the importance of preparing a backup plan for all of your critical business operations – customer-facing, backend technical, and organizational alike. Naturally, disaster recovery planning with comprehensive data backup, testing, and implementation should be at the top of the priority list given the positive impact on all three areas.

When done right, reliable disaster recovery planning and data backup services help businesses to retain and repair their reputation in the midst of a crisis. Businesses utilizing service providers can also tap into domain expertise and practical hands-on support to provide clear roles and direction to employees, partners and vendors in the event of an emergency.

When done poorly, recovery during a disaster can be challenging and leave an organization reeling with significant consequences and without a clear path out of the mess.

Here are our top 3 steps to ensuring effective data backup and recovery:

Step 1: Empower Your Workforce and Protect Your Cloud Data

Given the continuing prevalence and necessity of remote work into 2022 and likely beyond, providing flexible and protected collaboration and communication applications like Microsoft Office 365 is critical to the viability of many organizations. Enabling secure remote access to Teams, SharePoint Online, Exchange Online and OneDrive for Business will protect your business functions and ensure that entry points are inaccessible to external intruders.

User-generated data must also be synced and backed up at regular intervals. Protect application data and your business against user error and insider threats, malware and ransomware, and unexpected downtime with Storagepipe’s Microsoft 365 Cloud to Cloud Backup.

This service securely connects to your Microsoft 365 tenant and captures all the changes to ensure rapid and automated protection across your critical Microsoft 365 apps for continued accessibility and reliability.

Explore Storagepipe’s Endpoint Protection solution for details on how to also securely protect remote workers’ devices and their data with Managed Anti-Virus and Endpoint Backup services.

Step 2: Enable a Multi-Layered Data Loss Prevention Strategy

There are many proactive data protection options for businesses to choose from, and oftentimes a multi-layered approach works best. While it takes time and effort to configure, monitor, patch and upgrade systems and applications, as with most situations in life, it’s less costly to prevent a data loss problem than to attempt to cure it.

Experienced service providers can alleviate the day-to-day burden on your IT resources and provide you with an additional line of defense by ensuring your systems are always up to date through regular server monitoring and management. You may also be able to take advantage of services to help with patching, updates and testing, and cool-headed emergency response.

Reliable Backup and Recovery enables businesses to meet their Recovery Point Objectives (RPOs) and is an absolute must for any DR response. Many companies happily optimize their resources and slim down their operating expenses by utilizing Backup as a Service (BaaS) to extend their on-premise backups to the cloud. Backup and Replication with Veeam Cloud Connect plus Cloud to Cloud Backup enables you to seamlessly protect your data across VMware, Hyper-V and your critical SaaS applications such as Salesforce, Microsoft 365 and G Suite. And if you are already using the public cloud, make sure to enable cloud mobility as well as safeguard your AWS, Azure, and IBM Cloud data with Public Cloud Backup.

Are you a Veeam or IBM user? We have specialized options for both platforms!

How strong is your safety net? Download our Ransomware and Disaster Recovery Insights for Hybrid IT Environments report to discover the concerns, predictions and challenges of engineering, security, IT and operations leaders in hybrid IT environments. 

Step #3: Take Advantage of World Backup Day to Assemble Your Team and Disaster Recovery Plan

Regardless of internal user error, ransomware attacks, or when a natural disaster strikes, ensure your business continuity by meeting your operational demands while protecting and recovering your most valuable asset – your data

No matter the size, location, or industry, organizations need to take the time to put together a well-thought-out and practical strategy for implementing DR best practices and scheduled maintenance. Organizations should have an easy-to-understand step-by-step guide on what to do in a data emergency so that employees, partners and vendors understand their roles, responsibilities and the resources available to them before, during and after crisis strikes.

This critical operations and management strategy is also known as a Disaster Recovery Plan. Storagepipe has put together a template to guide you through the process and information that you need to gather, assess, and build upon for effective data Backup and Disaster Recovery. Download your copy of our DR Plan Template here!

Involving key stakeholders in your DR Plan creation can help to ensure that the information is thorough and clear to those that rely on it the most. World Backup Day is the perfect opportunity to raise the importance of having a DR Plan, or if one is already in place, to review, update and conduct a run-through using its instructions as your guide.

As a part of the DR Plan run-through, test your systems and assess if you are meeting your company’s recovery goals. Disaster Recovery as a Service (DRaaS) enables businesses to meet their Recovery Time Objectives (RTOs) on budget and on time, with offerings such as High Availability Replication and DRaaS for multi-platform systems, and Warm Site and DRaaS for virtual machines such as VMWare, Hyper-V and Nutanix. Specialized options are also available with Veeam Replication and DRaaS and IBM Replication and DRaaS.

Not sure what’s the best fit for you? Ask our Backup and DR Heroes today!


Storagepipe to the Rescue

Your Backup and Disaster Recovery Heroes

Storagepipe is a trusted global DRaaS provider of comprehensive Cloud, Data Protection and Cybersecurity services and can help to provide guidance as you work through your SMB or enterprise DR planning process.

Since 2001, Storagepipe has provided these robust and secure Managed Cloud and Disaster Recovery solutions from a scalable multi-tenant infrastructure, supported by our first-class in-house technical team. Storagepipe delivers highly flexible and responsive solutions with outstanding value and service, using state-of-the-art technology to offer ultimate protection and peace of mind.

We are driven to be your trusted partner and to ensure that we deliver a Storagepipe Experience that meets your business requirements with the reliability, scalability and support that your business demands.

Questions? Ask Our Experts!

Backup and Data Recovery Trends 2021 Vs 2022

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Hello friends,

2021 marks Storagepipe’s 20th anniversary as a cloud backup and disaster recovery innovator and pioneer, and we couldn’t have done it without our customers, partners, and supporters like you. Thank you for your continued trust and collaboration, which gives us the opportunity to do what we enjoy everyday.

As we close out the year, here’s our annual roundup of Backup and Data Recovery Trends for 2021, and what we are expecting for 2022.

Ransomware Focuses on Infrastructure

Ransomware continued to threaten security for organizations of all stripes and sizes, with the European Union Agency for Cybersecurity (ENISA) reporting a 150% rise in ransomware attacks between April 2020 and July 2021.

Over the year, targeting became increasingly focused on certain sectors. Globally, there was a significant increase in attacks on industrial companies. CBC reports that in Canada, in 2021 ransomware attacks were focused on organizations providing critical infrastructure and services such as medical institutions, energy providers, and manufacturers. The US Treasury shared that ransomware payouts in 2021 could equal more than the total amount paid over the last decade. Given the profitability, security experts predict that ransomware cases will continue to rise in 2022.

Check out Storagepipe’s Ransomware Series where we discuss ransomware best practices and critical steps to evaluate your risk level, protect your business, and rapidly recover from data disasters.

Natural Disasters Causing Technical Disaster

The increase in natural disasters experienced worldwide in 2021 has highlighted businesses’ vulnerability to uncontrollable and localized disruptions to their facilities and hardware. A natural disaster may strike anywhere and occur in the form of fires, floods, hurricanes, winter storms, earthquakes, and lightening strikes that can cause power surges and other damage leading to significant downtime and costs. With the escalating rate of severe weather events happening worldwide, prevention of data loss due to natural disasters will continue to be a pressing concern in 2022.

Click here to read more on how to Enable Data Loss Prevention in Case of Natural Disasters

Remote Work is Here to Stay

2020 saw a mass migration of businesses and their workers moving to remote work, and the trend is here to stay. Storagepipe has helped our customers throughout the pandemic, from enabling businesses to rapidly adopt remote collaboration technologies like Microsoft Teams and SharePoint, to ensuring email continuity and integrity with Managed Anti-Spam. And as always, our core is backing up your valuable data and ensuring disaster recovery for your critical systems when emergencies strike.

Click here to see how you can securely support remote workers in the Cloud.

About Storagepipe


Storagepipe is a trusted global provider of comprehensive cloud, data protection and security services.

Since 2001, Storagepipe has provided these robust and secure Managed Cloud and Disaster Recovery solutions from a scalable multi-tenant infrastructure, supported by our first-class in-house technical team. Storagepipe delivers highly flexible and responsive solutions with outstanding value and service, using state-of-the-art technology to offer ultimate protection and peace of mind.

We are driven to be your trusted partner and to ensure that we deliver a Storagepipe Experience that meets your business requirements with the reliability, scalability and support that your business demands.

Have questions? Contact Us!

How Can Organizations Achieve Complete Microsoft 365 Data Protection?

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Who’s Responsible for Microsoft 365 Data Protection?

Even seasoned IT professionals can receive an unpleasant surprise when disaster strikes their Microsoft 365 or other SaaS and Cloud-based applications and they haven’t planned for a recovery.

This occurs when businesses forgo implementing cloud-to-cloud backup and disaster recovery for their cloud-based data, applications, and systems, and instead rely only on the platform providers such as Microsoft, Salesforce, Google, and others to restore data as well as services.

While these providers maintain the infrastructure that hosts the cloud application and are responsible for its availability and general security, many of these providers have policies such as Microsoft’s Shared Responsibility Model that state that clients are responsible for backing up their own data and having disaster recovery in place for business continuity.

For more information on why organizations are wise to invest in Microsoft 365 Backup, get your copy of our M365 protection whitepaper today!

‘Your data is your business,’ and data protection extends into individual applications as well as the overall ecosystem. For example, while Microsoft Exchange Online has some built-in default outbound spam filters and inbound malware and spam filters available, IT administrators are responsible for making company-specific filtering customizations and policies that are designed for and applied to specified users, groups, or domains in their respective organizations.

Organizations are also responsible for implementing a multilayered cybersecurity strategy such as additional anti-virus and anti-spam solutions that can catch zero-day attacks and other evolving threats that are not included in off-the-shelf Microsoft Exchange Online filters.

How Important is Cybersecurity for Microsoft 365 Data Protection?

Email is the #1 malware and ransomware vector, ensnaring well-intentioned employees with increasingly sophisticated attacks. These include targeted campaigns that impersonate someone’s manager or another high-ranking colleague (known as whale-phishing), malicious attachments seeded with malware, and links leading to convincing faux login portals to familiar online services.

These security breaches can lead to extremely costly losses and expenditures for businesses, including downtime, interrupted sales revenue, operation and employee productivity disruptions, damages to reputation, legal issues with compliance and running afoul of regulatory mandates. In the worst-case scenarios, some companies make desperate and ill-advised ransomware payments that often fail to return the business to normal and verify for the attackers that the business is a paying target that they should hit again.

Why is Microsoft 365 Data Protection Complex to Manage?

Microsoft 365 is becoming more complex as new features are being introduced, which many organizations are discovering is a challenge to keep on top of as the technology evolves and their business grows. While extensive options and customizations for filtering can provide some security, they can also increase management time. Expansion of M365 adoption and use across applications like Microsoft Teams, SharePoint Online and OneDrive for Business is also making the system more complex to manage, and the resulting data is becoming increasingly valuable and critical to protect.

Faced with this complex landscape of time and expertise-intensive responsibilities in a hostile environment, many organizations seek out specialized services for cloud-to-cloud backup, and disaster recovery as a service (DRaaS) to supplement their IT capabilities and ensure data protection for their cloud-based applications and overall business continuity requirements are met.

Strengthen Your Microsoft 365 Data Protection and Cybersecurity Posture with Bundled Managed Cloud Backup and Anti-Spam Services

Cloud-to-cloud Backup as a Service (BaaS)

The redundancy that Microsoft 365 provides only ensures the availability of the present state of the data. It does not backup the data to protect against data loss events or retain data for longer-term policies of compliance.

Storagepipe’s managed backup as a service (BaaS) securely connects to your Microsoft 365 tenant and captures all the changes to ensure rapid and automated protection.

Experience specialized online Backup and Disaster Recovery services for Microsoft 365, including automated daily backups, point-in-time backup and accurate, granular restore, and long-term retention and storage capacity options.

Managed Anti-Spam as a Service

Achieve superior multiplatform, multilayered threat protection against ransomware, malware, spear phishing, email DDOS and undesirable emails with AI-powered filtering enabling an industry-leading 99.9% spam catch rate and a low false positive rate of 0.03%.

Unlike some off-the-shelf solutions, Storagepipe’s managed anti-spam services feature predictive technology that protects against zero-day attacks, frequently updated rules based on heuristics and Bayesian auto-learning, and configurable, detailed quarantine reports.

Ensure email continuity with inbound email queuing, automatic email resumption, and a personal email portal, enabling end users to never miss an important email.

Microsoft 365 Services

Data Protection Trends: Storagepipe Veeam Cloud Service Provider Partner Fireside Chat

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Listen to our fireside chat interview with Anthony Spiteri, Senior Global Technologist at Veeam Software®, and Steven Rodin, CEO at Storagepipe as they discuss data protection trends impacting businesses, service providers, and platform vendors. Learn how Veeam Cloud Service Provider Storagepipe is rising above the challenges with a focus on customer-centric responsiveness and automation and providing innovative backup and disaster recovery service offerings tailored to customers’ specific requirements.

Get Anthony and Steven’s hard-earned insights around future-looking business risks and opportunities that are developing out of the disruptive shift from office-based workforces to flexible remote work-from-anywhere models, and what that means for IT professionals and the data workloads that they protect.

“THEY NEEDED A PARTNER THAT COULD TAKE ACTION QUICKLY, THAT COULD RESPOND TO THEIR NEEDS, COULD TURN AROUND COMPLEX SOLUTIONS RAPIDLY.”

– STEVEN RODIN, VEEAM CLOUD SERVICE PROVIDER STORAGEPIPE

Steven commented that with the almost overnight shift to remote work, everyone had to quickly adjust; the Storagepipe team and their customers alike. “There were more people wanting to make decisions more rapidly. Organizations needed to make important IT decisions even during the pandemic, and they needed a partner that could take action quickly, that could respond to their needs, and could turn around complex solutions rapidly. So that was what we were focusing on, not just that we had the right solution but that we were delivering it quickly and effectively, even from a team working remotely.”

“THE TIME IS JUST RIGHT FOR BUSINESSES TO MOVE INTO THEIR TRANSFORMATIONAL JOURNEY.”

– ANTHONY SPITERI, VEEAM SOFTWARE

When asked what the important trends he’s seen come out of the pandemic, Anthony shared, “I think when you think about where we’ve come from over the past 10 years, with the move from on-premises service, virtualization, modern data platforms, software as a service, infrastructure as a service, just general cloud adoption, it’s been almost this Goldilocks situation where the time is just right for businesses to move more into their transformational journey.” What was his second big data protection trend? Watch the video to find out!

Many businesses with on-premises workloads are migrating some systems to the cloud and often end up with hybrid cloud environments in need of unified protection. Discover how Veeam managed services are developed and supported by Storagepipe’s in-house technical team of certified Veeam Architects and Engineers, who work closely with Veeam as new and enhanced functionalities continue to be added to the data protection platform.

For example, over the past 18 months Storagepipe has seen several services boom in popularity as businesses and organizations accelerate their digital transition to cloud-based data protection. “We’ve seen some tremendous momentum behind our Office 365, Microsoft 365 backup solution. That’s been a really big driver, from one of Veeam’s key products,” shared Steven. “Customers at first were looking to do that themselves and looking to do that on-prem, but we saw more customers moving to outsource that, moving to a managed service especially when they were out of the office.”

“WE’VE TAKEN THE TIME DURING THE PANDEMIC TO INVEST IN OUR PUBLIC CLOUD SERVICES, AND THAT’S BEEN BOOMING.”

– STEVEN RODIN, VEEAM CLOUD SERVICE PROVIDER STORAGEPIPE

When discussing data protection trends, the conversation often naturally turns to how to safeguard workloads living in the public cloud, or in a hybrid cloud model. “We’ve taken the time during the pandemic to invest in our public cloud services, and that’s been booming,” Steven shares. “We’ve seen the Azure and the AWS backup solutions that we’ve launched as a managed cloud service during the pandemic, really grow in the last year since launching with Veeam’s Backup for Azure and Backup for AWS.”

Listen to the interview below for more details on the latest data archiving, cloud backup, and disaster recovery capabilities from Veeam and Storagepipe, and where Anthony and Steven see the data protection industry going next.

Storagepipe Managed Services for Veeam Software

Storagepipe offers Veeam Backup and Replication in an as-a-Service model — including hardware, software, and offsite storage — for complete data protection. Our experienced and dedicated team of data storage and recovery experts including certified Veeam Architects and Engineers provides proven solutions for your business.

Storagepipe Veeam managed services include:

Storagepipe is an Award-winning Veeam Platinum Cloud Service Provider