The Critical Feature that Many Offsite Backup Services Shockingly Leave Out


It’s hard to think of anyone whose personal and professional lives have not been deeply affected by the emergence of cloud computing.

  • Most consumers prefer to communicate digitally though services like Gmail instead of written letters
  • Facebook, text messaging and Twitter are increasingly becoming preferred over “old fashioned” voice phone calls
  • Skype has virtually replaced long-distance phone calls
  • Netflix poses a real threat to cable broadcasting companies
  • Businesses which had once relied primarily on paper-based processes have now become almost completely paperless

Since our lives have become so incredibly dependent on the digital data we produce every day, backing up our data has become an absolute necessity. All of us know how devastating it can be to lose 5 years of memories after a crashed hard drive or stolen laptop. And we’ve also experienced the pain and embarrassment of losing a crucial USB drive on the day of a big presentation.

In the age of abundant and reliable Internet access, there is simply no excuse to lose digital information.

Older methods of backing up to external hard drives have fallen into obsolescence. Experience has shown that users have poor backup habits, and that physical storage is just as prone to loss or breakage as the computers they are designed to protect.

That’s why many users today rely on cloud backup services to protect their critical files and information. But picking the right backup solution can be difficult. There are literally thousands of offsite backup providers on the market, and each one has their own unique approach to data protection.

When purchasing offsite backup, most consumers are primarily concerned with preparing for the absolute worst scenarios. These include things such as muggings or major natural disasters. But it’s also important to consider the more common minor events which contribute to data loss.

By far, one of the most common means by which data is destroyed would be accidental deletion. It’s very easy to accidentally remove a file from your hard drive without realizing it. And it might be months before you realize what you have done.

Unfortunately, some low-end online backup services… especially the free or very low-cost options… are not designed to protect users against accidental deletion. When it believes that you’ve intentionally removed a file from your hard drive, many of them will also delete the file from your backups within a few days. (This is usually done in order to cut down on storage costs)

Online backup can be seen as insurance for your data, and it must have the features and functionality to protect you from — at the very least — the most common form of data loss.

A premium backup solution should never delete your data without your explicit permission. Although the act of backing up should be fully automated, the process for wiping the data should never be done automatically.

Retention of deleted files is a simple feature, but it’s an important one that could end up saving you lots of headaches in the future.

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