3 Steps for Effective Data Backup and Recovery

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Storagepipe Shares Data Protection Insights on World Backup Day 2021

Events around the world over the past year have highlighted the importance of preparing a backup plan for all of your critical business operations – customer-facing, backend technical, and organizational alike. Naturally, data Backup and Recovery planning, testing, and implementation should be at the top of the priority list given its positive impact on all three areas.

When done right, reliable data Backup and Recovery planning and services help businesses to retain and repair their reputation in the midst of a crisis, tap into domain expertise and practical hands-on support, and provide clear roles and instruction to employees, partners and vendors in the event of an emergency.

When done not so well, poor data Backup and Recovery during a disaster can leave an organization reeling with significant consequences and without a clear path out of the mess.

Here are our top 3 steps to ensuring effective data Backup and Recovery:

Step 1: Empower Your Workforce and Protect Your Cloud Data

Given the continuing prevalence and necessity of remote work into 2021, providing flexible and protected collaboration and communication applications like Microsoft Office 365 is critical to the continued viability of many organizations today. Enabling secure remote access to Teams, SharePoint Online, Exchange Online and OneDrive for Business will protect your business functions and ensure that entry points are inaccessible to external intruders.

The next step is to make sure that your user-generated data is synced and backed up at regular intervals. Protect application data and your business against user error and insider threats, malware and ransomware, and unexpected downtime with Storagepipe’s Microsoft 365 Cloud to Cloud Backup.

This service securely connects to your Microsoft 365 tenant and captures all the changes to ensure rapid and automated protection across your critical Microsoft 365 apps for continued accessibility and reliability.

Explore Storagepipe’s Endpoint Protection solution for details on how to also securely support and protect remote workers’ devices and their data with Managed Anti-Virus and Endpoint Backup services.

Step #2: Enable a Multi-Layered Data Loss Prevention Strategy

There are many proactive data protection options for businesses to choose from, and oftentimes a multi-layered approach works best. While it takes time and effort to configure, monitor, patch and upgrade systems and applications, as with most situations in life, it’s less costly to prevent a data loss problem than to attempt to cure it.

Experienced service providers can alleviate the day-to-day burden on your IT resources and provide you with an additional line of defense by ensuring your systems are always up to date through regular server monitoring and remediation. You may also be able to take advantage of services to help with patching, updates and testing, and cool-headed emergency response.

Reliable Backup and Recovery enables businesses to meet their Recovery Point Objectives (RPOs) and is an absolute must for any DR response. Many companies happily optimize their resources and slim down their opex by utilizing Backup as a Service (BaaS) to extend their on-premise backups to the cloud. Backup and Replication with Veeam Cloud Connect plus Cloud to Cloud Backup enables you to seamlessly protect your data across VMware, Hyper-V and your critical SaaS applications such as Salesforce, Microsoft 365 and G Suite. And if you are already using the public cloud, make sure to enable cloud mobility as well as safeguard your AWS, Azure, and IBM Cloud data with Public Cloud Backup.

Are you a Veeam or IBM user? We have specialized options for both platforms!

Step #3: Take Advantage of World Backup Day to Assemble Your Team and Disaster Recovery Plan

No matter the size, location, or industry, companies and organizations need to take the time to put together a well-thought-out and practical strategy for implementing best practices and scheduled maintenance. Organizations should have an easy-to-understand step-by-step guide on what to do in a data emergency so that employees, partners and vendors understand their roles, responsibilities and resources available to them before, during and after crisis strikes.

This critical operations and management strategy is also known as a Disaster Recovery Plan. Storagepipe has put together a template to guide you through the process and information that you need to gather, assess, and include for effective data Backup and Disaster Recovery. Download your copy of our DR Plan Template here!

Involving key stakeholders in your DR Plan creation can help to ensure that the information is thorough and clear to those that rely on it the most. World Backup Day is the perfect opportunity to raise the importance of having a DR Plan, or if one is already in place, to review, update and conduct a run-through using its instructions as your guide.

As a part of the DR Plan run-through, test your systems and assess if you are meeting your company’s recovery goals. Disaster Recovery as a Service (DRaaS) enables businesses to meet their Recovery Time Objectives (RTOs) on budget and on time, with offerings such as High Availability Replication and DRaaS for multi-platform systems, and Warm Site and DRaaS for virtual machines such as VMWare, Hyper-V and Nutanix. Specialized options are also available with Veeam Replication and DRaaS and IBM Replication and DRaaS.

Not sure what’s the best fit for you? Ask our Backup and DR Heroes today!

Storagepipe to the Rescue

Your Backup and Disaster Recovery Heroes

Storagepipe is a trusted global DRaaS provider of comprehensive Cloud, Data Protection and Cybersecurity services and can help to provide guidance as you work through your SMB or enterprise DR planning process.

Since 2001, Storagepipe has provided these robust and secure Managed Cloud and Disaster Recovery solutions from a scalable multi-tenant infrastructure, supported by our first-class in-house technical team. Storagepipe delivers highly flexible and responsive solutions with outstanding value and service, using state-of-the-art technology to offer ultimate protection and peace of mind. Storagepipe is an accredited Microsoft Office Level 1 backup and DRaaS provider.

We are driven to be your trusted partner and to ensure that we deliver a Storagepipe Experience that meets your business requirements with the reliability, scalability and support that your business demands.

Contact us today to discover your options around partnering with us to provide your customers with data loss prevention solutions and rapid ransomware recovery with services such as Cloud to Cloud Backup for Microsoft 365email archiving, and Storagepipe DR services. Regardless of internal user error, ransomware attacks, or when a health disaster strikes, ensure your business continuity by meeting your operational demands while protecting and recovering your most valuable asset – your data.

Questions? Ask Our Experts!

Find Your DRaaS Partner and Make Disaster Recovery a Strategic Part of Your Service Portfolio

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You may already be managing backup services for some of your clients, but haven’t yet expanded to offering a complete disaster recovery service. Or you simply haven’t added Managed Backup or Disaster Recovery (DR) to your service portfolio at all. Either way, there are good reasons to consider offering your customers DR, not just as a source of recurring revenue, but also as a sticky service that can create a more trusted advisor relationship that leads to new business. It has become easier to add DR to your portfolio with the advent of Disaster Recovery as a Service (DRaaS), especially when working closely with a DRaaS partner.

DRaaS is a perfect example of an on-demand cloud service that is always-on and scales with your client’s needs. For you and your customers, there is the added benefit that you don’t need to keep a second data center for redundant servers and communications services. An additional perk for you is that DR brings in new customers, such as SMBs, that will find it easier to start small and scale as they grow.

DRaaS offers three other main benefits to your customers:

  1. Immediate recovery from any kind of disaster with system failover to a secondary infrastructure within minutes.
  2. Depending on needs and resources, customers get the flexibility to customize the scope of recovery from all types of disasters, from malware and ransomware to hurricanes and wildfires.
  3. DRaaS offers seamless redundancy and no single point of failure to keep data securely protected in the cloud and away from the primary site.

Working closely with a customer to plan for recovery from a disaster that could jeopardize their business, requires that you get a clear understanding of their key operations and those parts of the business that are mission-essential. This disaster recovery planning approach is more strategic and collaborative between provider and customer than with a managed backup service, and requires you and the customer to predefine playbooks for exactly how to respond to different disaster scenarios. This is your opportunity to take your relationship with your customer to a new level. If you are able to add value and insights, you can earn their trust and develop a longer-term relationship with greater revenue potential.

Working on the disaster plan will involve taking the customer through a thorough risk assessment to identify vulnerabilities in their infrastructure. You may ask, which components are the most important and how do they impact their critical business functions? You will need to calculate both the financial and non-financial costs. Besides loss of revenue, there is the potential loss of opportunity; for instance, companies that recover faster, gain a competitive advantage.

The goal of all this analysis is to develop with the customer what they believe is their realistic recovery time objectives (RTO). In other words, how long can their infrastructure afford to be down? This is often a compromise between what they view as ideal and what they can afford. Similarly, you will also set the recovery point objectives (RPO), which define what level of data must be recovered and at what time-based increment or schedule, which should follow directly out of the analysis of critical business functions.

Qualities and Benefits of a Reliable DRaaS Partner

Having a technology partner that is focused on providing disaster recovery can be helpful during this process. A good DRaaS partner will have extensive experience in helping companies recover from many different kinds of disasters. This experience can be leveraged in formulating a sound disaster plan. And should the time come that a disaster does occur, it’s good to have team members onboard who routinely handle disaster situations and are able to meet the challenge with a measured and effective response that only comes with experience.

Your DRaaS partner will be particularly useful in the setting and defining of RTO and RPO objectives. These objectives set the parameters for the SLA you agree to and defines your relationship and your obligations going forward. This includes identifying the cost-effective services and configurations that are recommended for your customer to meet their RTO and RPO, including full or partial failover, and hot site or warm site replication. It is critical to get it right at the beginning, and this is where the extensive experience of a DRaaS partner can be drawn upon to ensure that the defined service achieves the customer’s objectives as well as your own.

Finally, your ultimate objective in defining a DR plan for your customer is to identify where they are most vulnerable and to help them to address those weaknesses to prevent disasters altogether. Again, you will have to move the needle on your relationship to go beyond reacting to their needs to anticipating them, and as a result positively shape the way they operate their business.

This is why DRaaS is much more than an additional revenue stream or a sticky service, although it is both these things. It is above all an opportunity to move you from being regarded as just a service provider to being a trusted strategic long-term partner for their business.

Storagepipe to the Rescue

Your Backup and Disaster Recovery Heroes

Storagepipe is a trusted global provider of comprehensive cloud, data protection and security services and can help to provide guidance as you work through your SMB or enterprise DR planning process.

Since 2001, Storagepipe has provided these robust and secure Managed Cloud and Disaster Recovery Services from a scalable multi-tenant infrastructure, supported by our first-class in-house technical team. Storagepipe delivers highly flexible and responsive solutions with outstanding value and service, using state-of-the-art technology to offer ultimate protection and peace of mind.

We are driven to be your trusted partner and to ensure that we deliver a Storagepipe Experience that meets your business requirements with the reliability, scalability and support that your business demands.

Contact us today to discover your options around partnering with us to provide your customers with data loss prevention solutions and rapid ransomware recovery with services such as DRaaS Veeam managed appliance for VMWare and HyperVDRaaS physical server replication, and other Storagepipe DR services. Ensure your business continuity by meeting your operational demands while protecting and recovering your most valuable asset – your data.

Questions? Ask Our Experts!