3 Steps for Effective Data Backup and Recovery

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Storagepipe Shares Data Protection Insights on World Backup Day 2021

Events around the world over the past year have highlighted the importance of preparing a backup plan for all of your critical business operations – customer-facing, backend technical, and organizational alike. Naturally, data Backup and Recovery planning, testing, and implementation should be at the top of the priority list given its positive impact on all three areas.

When done right, reliable data Backup and Recovery planning and services help businesses to retain and repair their reputation in the midst of a crisis, tap into domain expertise and practical hands-on support, and provide clear roles and instruction to employees, partners and vendors in the event of an emergency.

When done not so well, poor data Backup and Recovery during a disaster can leave an organization reeling with significant consequences and without a clear path out of the mess.

Here are our top 3 steps to ensuring effective data Backup and Recovery:

Step 1: Empower Your Workforce and Protect Your Cloud Data

Given the continuing prevalence and necessity of remote work into 2021, providing flexible and protected collaboration and communication applications like Microsoft Office 365 is critical to the continued viability of many organizations today. Enabling secure remote access to Teams, SharePoint Online, Exchange Online and OneDrive for Business will protect your business functions and ensure that entry points are inaccessible to external intruders.

The next step is to make sure that your user-generated data is synced and backed up at regular intervals. Protect application data and your business against user error and insider threats, malware and ransomware, and unexpected downtime with Storagepipe’s Microsoft 365 Cloud to Cloud Backup.

This service securely connects to your Microsoft 365 tenant and captures all the changes to ensure rapid and automated protection across your critical Microsoft 365 apps for continued accessibility and reliability.

Explore Storagepipe’s Endpoint Protection solution for details on how to also securely support and protect remote workers’ devices and their data with Managed Anti-Virus and Endpoint Backup services.

Step #2: Enable a Multi-Layered Data Loss Prevention Strategy

There are many proactive data protection options for businesses to choose from, and oftentimes a multi-layered approach works best. While it takes time and effort to configure, monitor, patch and upgrade systems and applications, as with most situations in life, it’s less costly to prevent a data loss problem than to attempt to cure it.

Experienced service providers can alleviate the day-to-day burden on your IT resources and provide you with an additional line of defense by ensuring your systems are always up to date through regular server monitoring and remediation. You may also be able to take advantage of services to help with patching, updates and testing, and cool-headed emergency response.

Reliable Backup and Recovery enables businesses to meet their Recovery Point Objectives (RPOs) and is an absolute must for any DR response. Many companies happily optimize their resources and slim down their opex by utilizing Backup as a Service (BaaS) to extend their on-premise backups to the cloud. Backup and Replication with Veeam Cloud Connect plus Cloud to Cloud Backup enables you to seamlessly protect your data across VMware, Hyper-V and your critical SaaS applications such as Salesforce, Microsoft 365 and G Suite. And if you are already using the public cloud, make sure to enable cloud mobility as well as safeguard your AWS, Azure, and IBM Cloud data with Public Cloud Backup.

Are you a Veeam or IBM user? We have specialized options for both platforms!

Step #3: Take Advantage of World Backup Day to Assemble Your Team and Disaster Recovery Plan

No matter the size, location, or industry, companies and organizations need to take the time to put together a well-thought-out and practical strategy for implementing best practices and scheduled maintenance. Organizations should have an easy-to-understand step-by-step guide on what to do in a data emergency so that employees, partners and vendors understand their roles, responsibilities and resources available to them before, during and after crisis strikes.

This critical operations and management strategy is also known as a Disaster Recovery Plan. Storagepipe has put together a template to guide you through the process and information that you need to gather, assess, and include for effective data Backup and Disaster Recovery. Download your copy of our DR Plan Template here!

Involving key stakeholders in your DR Plan creation can help to ensure that the information is thorough and clear to those that rely on it the most. World Backup Day is the perfect opportunity to raise the importance of having a DR Plan, or if one is already in place, to review, update and conduct a run-through using its instructions as your guide.

As a part of the DR Plan run-through, test your systems and assess if you are meeting your company’s recovery goals. Disaster Recovery as a Service (DRaaS) enables businesses to meet their Recovery Time Objectives (RTOs) on budget and on time, with offerings such as High Availability Replication and DRaaS for multi-platform systems, and Warm Site and DRaaS for virtual machines such as VMWare, Hyper-V and Nutanix. Specialized options are also available with Veeam Replication and DRaaS and IBM Replication and DRaaS.

Not sure what’s the best fit for you? Ask our Backup and DR Heroes today!

Storagepipe to the Rescue

Your Backup and Disaster Recovery Heroes

Storagepipe is a trusted global DRaaS provider of comprehensive Cloud, Data Protection and Cybersecurity services and can help to provide guidance as you work through your SMB or enterprise DR planning process.

Since 2001, Storagepipe has provided these robust and secure Managed Cloud and Disaster Recovery solutions from a scalable multi-tenant infrastructure, supported by our first-class in-house technical team. Storagepipe delivers highly flexible and responsive solutions with outstanding value and service, using state-of-the-art technology to offer ultimate protection and peace of mind. Storagepipe is an accredited Microsoft Office Level 1 backup and DRaaS provider.

We are driven to be your trusted partner and to ensure that we deliver a Storagepipe Experience that meets your business requirements with the reliability, scalability and support that your business demands.

Contact us today to discover your options around partnering with us to provide your customers with data loss prevention solutions and rapid ransomware recovery with services such as Cloud to Cloud Backup for Microsoft 365email archiving, and Storagepipe DR services. Regardless of internal user error, ransomware attacks, or when a health disaster strikes, ensure your business continuity by meeting your operational demands while protecting and recovering your most valuable asset – your data.

Questions? Ask Our Experts!

What’s Missing in Your Microsoft O365 Security and Data Protection?

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You’ve embraced remote working – are you still secure?

The trend towards remote working has been growing for several decades, but recently due to world events, many businesses have had to adopt supporting technologies and processes quickly and under pressure. The remote working trend has also dovetailed with the move to the cloud and software-as-a-service applications like Office 365. Cloud services are a great help in implementing remote working and in helping teams to collaborate even when not working in the same location. Cloud-enabled services and applications are often misunderstood, however, when it comes to security measures. Along with their SaaS services, businesses also need to consider using cloud-based security and disaster recovery services in parallel from a trusted DRaaS provider.

SaaS and Cloud providers like Microsoft, Salesforce, Google and others promise to secure the infrastructure that hosts the cloud application. But these SaaS providers are not responsible for covering all of the possible data and security issues that can arise, so customer support for backup, replication, and recovery services needs to be considered.

While the cloud provider takes care of the infrastructure, data and access remain the customer’s responsibility. The access risks compound as workers increasingly work remotely and communicate through email, which is the number one vector for malware.

Secure access to the cloud for remote workers today is usually ensured by either using an SDP or split-tunnel VPN. In either case, the security of remote access relies on user authentication. It is important not to make the mistake of relying on the employees to set up and manage their passwords. Individuals are notorious for setting easy-to-remember but also easy-to-guess passwords. Set up strict corporate password policies and enforce them. Also enforce regular intervals for employees to update their passwords.

Even with these stricter password policies in place, businesses would also be wise to employ multi-factor authentication (MFA). There are a number of ways for bad actors to manipulate or trick your employees into unintentionally revealing their passwords making it a good idea to have a second authentication method as a further roadblock. Traditionally, MFA was done using tokens, but it has become much simpler today to use the employee’s smartphone to send a code that they then enter into the SaaS login credential screen. There are a number of good choices for MFA available such as Google Authenticator, or options recommended by Microsoft. Need help determining which MFA solution is the best fit for you? Ask our Microsoft 365 experts today!

Even MFA access through SDP or a VPN will not always guarantee security for your most precious data; internal employees can also act maliciously. Therefore, it is a good idea to design your internal data access policies to ensure that each end user only has access to the applications and data that they need to do their jobs.

Segmenting your data collections is another good policy to adopt for additional Cybersecurity and data protection. Having all your eggs in one basket is never a good idea. Using various software-defined networking techniques such as SDPs or SD-WAN, you can literally define the connection between the user’s device and a specific server. They can be completely restricted to this network slice. Finally, think carefully about which workers get remote access; not everyone needs it all the time.

One main vector for security breaches is via email “spear phishing” attacks, which attempt to induce people to reveal personal information, such as passwords and credit card numbers by posing as reputable companies.

Phishing is a common technique for extracting passwords from employees with some IT professionals reporting 1000+ phishing attempts hitting their email inboxes a month. Other malicious email campaigns include sending attachments with embedded trojan code, or links pointing to compromised websites that auto-download malware onto users’ systems.

All employees are at risk of making a split-second poor decision and exposing their computer to these attacks. Threat actors are adept at choosing topics that people are eager to learn more about, often playing off trending fears and anxieties to lessen people’s natural caution and common sense. As a sign of the times, many organizations are reporting increased email phishing and Business Email Compromise (BEC) attacks since the beginning of the COVID-19 pandemic, with many messages claiming to offer breaking news or free tests. Once the pandemic has finally abated, threat actors will move on to the next anxiety-provoking topic.

While Microsoft and other email SaaS providers often try to help to filter unwanted senders’ messages by verifying the IP address to guard against phishing, oftentimes their off-the-shelf attempts lack comprehensive protections and may lag behind in updating against the latest threats. IT professionals should look to enhance their email security by looking for Managed Anti-Spam and Anti-Virus solutions that offer services for scanning both inbound and outbound emails to eliminate spam and known attacks, and Managed IT Services for analytical reporting, Cybersecurity and on-demand expertise from a trusted DRaaS provider.

While it is critical to stay on top of the latest security threats and trends, it is also the case that malicious actors are constantly innovating new attack strategies. Barely a week goes by that some new kind of threat is launched and discovered. From denial of service to trojan horses and ransomware, you can never rule out the possibility that your business will be the next headline victim and cautionary tale.

How does a DRaaS Provider enhance Microsoft 365 data protection and cybersecurity?

That is one of the most important, but not the only, reason to have a comprehensive backup and rapid disaster recovery service. Another reason is that employees unintentionally delete data all the time. In fact, they are the most common source of data loss. Even IT professionals can make configuration mistakes that can open data to being hacked or even lost. So, a comprehensive backup and disaster recovery option is essential for restoring your data.

This is where cloud services expand their usefulness from a means to collaborate efficiently, to storing and protecting your critical and everyday business data. Disaster Recovery as a Service (DRaaS) has become increasingly important in an era of escalating natural disasters, cyber-attacks targeting critical public institutions and businesses, and sophisticated social engineering campaigns bombarding your business day and night.

The good news is, as the importance of DRaaS has risen, the affordability has too. Many savvy organizations are leveraging the flexibility and rapid responsiveness inherent in cloud-enabled backup and recovery. After all, one of the many reasons that you adopted a cloud model was to get away from the capital costs and ongoing operating expenses associated with running and maintaining your own internal data infrastructure. Now that there are a range of cost-effective disaster recovery services available, businesses are finding that DRaaS makes good common sense.

In addition to helping you to recover from a disaster, an experienced DRaaS provider can also proactively help you to prevent data disasters from occurring in the first place, and enable your business to work securely no matter where your end users are located. As a third-party specializing in helping businesses to recover from various disasters, they are best placed to anticipate what your business might face in the future. They can help you to design your security approach, as well as prioritize your data resources, segmenting them and working with you to create a plan for ensuring that the most critical data is restored as quickly as possible to keep you up and running.

The possibility of remote working and cloud-based services have been a godsend for many businesses, allowing them to remain operational in these difficult times. It is unlikely that the workplace will return to what it was and remote work is probably the new normal or highly significant for many businesses going forward. Your DRaaS provider can make sure that you do it securely and ensure that you can also recover gracefully if anything does go wrong.

Want to know more?

Storagepipe to the Rescue

Your Backup and Disaster Recovery Heroes

Storagepipe is a trusted global DRaaS provider of comprehensive Cloud, Data Protection and Cybersecurity services and can help to provide guidance as you work through your SMB or enterprise DR planning process.

Since 2001, Storagepipe has provided these robust and secure Managed Cloud and Disaster Recovery solutions from a scalable multi-tenant infrastructure, supported by our first-class in-house technical team. Storagepipe delivers highly flexible and responsive solutions with outstanding value and service, using state-of-the-art technology to offer ultimate protection and peace of mind. Storagepipe is an accredited Microsoft Office Level 1 backup and DRaaS provider.

We are driven to be your trusted partner and to ensure that we deliver a Storagepipe Experience that meets your business requirements with the reliability, scalability and support that your business demands.

Contact us today to discover your options around partnering with us to provide your customers with data loss prevention solutions and rapid ransomware recovery with services such as Cloud to Cloud Backup for Microsoft 365email archiving, and Storagepipe DR services. Regardless of internal user error, ransomware attacks, or when a health disaster strikes, ensure your business continuity by meeting your operational demands while protecting and recovering your most valuable asset – your data.

Questions? Ask Our Experts!

Business Continuity and High-Availability

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When Storagepipe first launched in 2001, the company exclusively offered online backup (at that time called “managed backup”) services to help businesses meet their business continuity requirements.

In response to customer demand, Storagepipe has since expanded its services portfolio to include new, forward-looking cloud services that solve next-generation data protection problems. Some of these new services include things such as synchronization, data archiving, business continuity, high-availability and disaster recovery services.

In this interview with the Startup Success podcast, we discuss the specifics of our high-availability and business continuity services, and why these types of services solve important emerging problems for today’s SMBs.

Storagepipe takes best-of-breed enterprise business continuity solutions, and makes them available in an as-a-Service model. Without Storagepipe, these services would be inaccessible to SMBs because of this high cost and significant capital investment required for hardware, software and services.

Accessible Business Continuity for SMBs

With Storagepipe, everything is bundled together in a cost-effective way, and customers only pay for what they need. It’s another way that Storagepipe provides SMB technology buyers with the same level of VIP service that’s normally only offered to large enterprises.

With Storagepipe’s high-availability service, client systems are replicated to Storagepipe’s datacenter, and the client’s primary datacenter is monitored for health. In the event that the client’s primary datacenter goes down or becomes unavailable, operations can immediately switch over to Storagepipe’s datacenter. Storagepipe’s mirrored copies of the client’s servers will act as temporary emergency failover systems until the primary systems can be repaired and brought back into availability.

Large companies already operate redundant datacenters for business continuity and high availability purposes. However, small businesses with the same availability requirements simply could not afford this kind of backup and redundancy to maintain uptime for their own equally critical business systems and disaster recovery capabilities.

Storagepipe helps empower small businesses by providing them with these same capabilities, in a way that’s much more accessible.

To hear more about our high-availability and business continuity services, see this video.